Estero Bay Chevrolet

Service Center Experience 11/21/2018: Estero Bay Chevrolet has failed multiple attempts to fix my Corvette correctly in multiple ways. Their technicians have terrible attention 11/21/2018: Estero Bay Chevrolet has failed multiple attempts to fix my Corvette correctly in multiple ways. Their technicians have terrible attention to detail and workmanship. I have had issues the last 5 times I have picked up my car from them rendering me to have to return and have things put back to an acceptable level. Their Assistant Service Manager (Fred) does not return your phone calls in a timely manner or at all in some cases. The Service Writer (Michael) feels it is okay to charge the customer even though the issue has not been fixed. The Service Manager (Bob) and others are open to telling me that my 2006 Corvette is old and has high mileage. Update: 01/14/2019 I finally got my car back after the dealer kept it for a month. The technician that removed one of my engine covers must not have known how to put it back on fully because once again the car was not put back together correctly. They replaced another part but still could not fix or figure out what I have brought it in 4 times for over the past 78 days. The service manager (Bob) still believes the customer should pay for parts that have been replaced that do not solve the original issue and that their own mechanic admitted to just changing based on what he thought would fix the issue without troubleshooting. Why would they spend a second truly troubleshooting the actual cause before lying to the customer and just changing parts blindly? Also, don't expect clear consistent communication even from Pat, the managing partner of the dealer who does not return your calls and forwards you to others like Bob. More

A great informative experience. Complete honest and helpful experience of purchasing a new car. Friendly and informative staff about cars available and financing options. Answered Complete honest and helpful experience of purchasing a new car. Friendly and informative staff about cars available and financing options. Answered all questions about car features and operation of features. More

2019 Chevrolet Traverse Estero Bay Chevrolet and Bradley exceeded my expectations for finding the Traverse that I was looking for. I highly recommend this dealership if you'r Estero Bay Chevrolet and Bradley exceeded my expectations for finding the Traverse that I was looking for. I highly recommend this dealership if you're looking for the exact new car of your own. More

Return to GM Brad was very helpful in assisting me to select a new Equinox. It was late afternoon and everyone was more than willing to get me taken care of.as I Brad was very helpful in assisting me to select a new Equinox. It was late afternoon and everyone was more than willing to get me taken care of.as I was leaving the next morning for Michigan. Brad said to go home and he would have the car prepped when I return as my flight was an early morning departure. He even loaded my belongings into the car in the rain! More

Awesome Experience Patrick and Rick we're awesome very friendly and helpful! They went the extra mile to help make our purchase a very pleasant experience. We will defin Patrick and Rick we're awesome very friendly and helpful! They went the extra mile to help make our purchase a very pleasant experience. We will definitely be recommending them to our friends and family. More

2019 equinox and 2019 colorado Johnny was awesome! as well as finance dept. we truly enjoyed our purchases and everyone was so honest. I thank you tremendously. I've never expe Johnny was awesome! as well as finance dept. we truly enjoyed our purchases and everyone was so honest. I thank you tremendously. I've never experienced this kind of quality care. More

Super deal My salesman, Danny, did a great job on selling me my Traverse. I was able to receive what I wanted on my trade & was in & out of the dealership in no My salesman, Danny, did a great job on selling me my Traverse. I was able to receive what I wanted on my trade & was in & out of the dealership in no time. Highly recommend this dealership. They have the inventory & can make the deal happen. More

Faster than promised delivery My new Chevy Bolt came in way before it was promised to arrive. Danny kept in contact with me the whole time. I was never left wondering what was ha My new Chevy Bolt came in way before it was promised to arrive. Danny kept in contact with me the whole time. I was never left wondering what was happening. Love the car, dealership and the people I've dealt with. More

Pleasure dealing with Matt Matt Solis went out of his way to get us the best deal he could. He is very high energy and courteous and truly cares and wanted to please. We rec Matt Solis went out of his way to get us the best deal he could. He is very high energy and courteous and truly cares and wanted to please. We received a call from him the very next day to see if we were happy. We wish him great success. John DiMichele More