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Estero Bay Chevrolet

Estero, FL

4.4
954 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 954 reviews

May 07, 2025

Jose Teheran is the best guy! ! I have been dealing with Jose for a long time! More

by Jkkrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 09, 2025 -

Estero Bay Chevrolet responded

Hi, we are glad Jose Teheran could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Although I have yet to purchase a vehicle from this dealersshio I have to say that they are friendly, patients and a delight to work with whether purchasing a vehicle or taking your car in for service More

by Z71vortec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejeda
May 09, 2025 -

Estero Bay Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

We called Late in day he asked what the problem was and we explained he told us to come in and he said he would not leave until we got there he fixed the problem we were out in about an hour very professio More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
May 09, 2025 -

Estero Bay Chevrolet responded

Hi Bob, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Took 2 hours to get an oil change that to me is way to long More

by captd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahelm
May 09, 2025 -

Estero Bay Chevrolet responded

Hi, we apologize for the disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to me. Giovanni Monteiro General Manager gmonteiro@Group1Auto.com

May 06, 2025

Jose is wonderful. Always goes out of his way to take care of me and my car's service needs. More

by rpg68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 09, 2025 -

Estero Bay Chevrolet responded

Hi, we're happy you found Jose to be so supportive during your experience here at Estero Bay Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2025

If you want to stay a whole day for an oil change . This is the place. Poor customer service. I went for an oil change and transmission fluid flush and filter chance at 9:00 am and left almost 3 pm. More

by katyr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Hierro
May 09, 2025 -

Estero Bay Chevrolet responded

We're sorry to hear you think of our team as a joke; we take great pride in the treating our customers with care and respect and are sad to see you think otherwise. Our team works diligently to get through their workload during the day, but sometimes we run into repairs that take longer than anticipated, which ends up pushing our following appointments behind. I understand that this can be frustrating, which is why we offer a free shuttle service around town so that you do not have to be stuck at the dealership as we know your time is valuable. I would be happy to speak with you directly to address any of your concerns, so please reach out to me at your earliest convenience to (239)908-2679. Thank you, Gio Monteiro General Manager Estero Bay Chevrolet gmonteiro@Group1Auto.com

May 01, 2025

It is always busy here, but, everyone is always pleasant, and they take care of any issues with my car. I also like the WiFi is easy to access and they have a coffee, expresso, cappuccino machine! More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cardinal, and I believe Chris? Who was training a new person.
May 04, 2025 -

Estero Bay Chevrolet responded

Hello Diana, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 01, 2025

Did NOT even top off the fluids after Oil change. Typical after Group 1 bought this place. Lied last time where by not fixing components because all the components they said they replaced I had my More

by soconor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure, look it up
May 04, 2025 -

Estero Bay Chevrolet responded

I’m sorry for the inconvenience you faced. I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.gmonteiro@group1auto.com Giovanni Monteiro General Manager

May 04, 2025 -

soconor responded

James OConnor. I have emails from you when I bought new cars. I’ve bought 3 from your shop.

April 30, 2025

Everyone I worked with was kind, helpful and courteous. Definitely will return in the future. More

by Edserrano311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G (salesman), Will (finance) and Christian (manager)
May 02, 2025 -

Estero Bay Chevrolet responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2025

I checked in for an oil change and told David I had a time limit. He did a great job getting me out close to the time that I needed, closed me out quickly, and even ran to bring my car around. I made it More

by Ctichich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 02, 2025 -

Estero Bay Chevrolet responded

Hi, we're happy you found David to be so supportive during your experience here at Estero Bay Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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