
Estero Bay Chevrolet
Estero, FL
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Easy car buying My first time visiting Estero Bay easily the best car buying experience I’ve ever had. Did most of the process online considering I came from Pinellas My first time visiting Estero Bay easily the best car buying experience I’ve ever had. Did most of the process online considering I came from Pinellas county. But the process was so simple just paperwork and signatures. When I arrived my salesman was ready to get started and there was very little wait in any of the process. A very memorable experience!!! I purchased an SS, it took me two hours to get there, but only took an hour and a half to get back!!! More
Fast, fair and easy. 2018 Tahoe I went to look at the new Tahoe in the color I liked, and left with a new Tahoe. They were very pleasant from sales staff to one of the owners who ca I went to look at the new Tahoe in the color I liked, and left with a new Tahoe. They were very pleasant from sales staff to one of the owners who came over and introduced himself. They were very helpful and gave me top dollar for my trade. More
It was great!!I My purchase at Estero Bay could not have been anymore pleasant. My sales man, Richard Day could not have been more helpful, he is a gem, every detai My purchase at Estero Bay could not have been anymore pleasant. My sales man, Richard Day could not have been more helpful, he is a gem, every detail was explained clearly and clearly. I love my new Impala and would not hesitate to do business with Richard Day and Estero Bay in the future. More
Very Satisfied!! Awesome management, and awesome salesperson. I am a repeat customer and I am always satisfied with my Estero Bay Chevrolet experience. Pat and my ne Awesome management, and awesome salesperson. I am a repeat customer and I am always satisfied with my Estero Bay Chevrolet experience. Pat and my new friend Avi were personable, professional, and very knowledgeable. More
Traverse 3.0 After a questionable experience with Estero, I returned to Frank Kohler who more than compensated for the past experience. Frank sold us our second After a questionable experience with Estero, I returned to Frank Kohler who more than compensated for the past experience. Frank sold us our second Traverse four years ago. My faith was justified. See note below on Patrick Densen, whom I have yet to meet in person or on the phone. Never returned a phone call after many, many requests to do so. I was a dissatisfied customer who was looking to become a repeat buyer. More
Estero Bay all the way!! I recently purchased a car from Estero Bay and dealt with Patrick Denson (manager) and Zachery which is a great salesman. They are honest and straigh I recently purchased a car from Estero Bay and dealt with Patrick Denson (manager) and Zachery which is a great salesman. They are honest and straightforward. I would definitely see them again if I’m in need another vehicle. More
Consistent & Fair I have been a long time customer since 2010. I have never serviced a vehicle at a dealership I purchased from until Estero Bay. I have had 8 years o I have been a long time customer since 2010. I have never serviced a vehicle at a dealership I purchased from until Estero Bay. I have had 8 years of great service with Ben as my usual advisor. I have had a couple minor issues over the years but they have always made it right. They do get busy during season but I feel that is because they are good. They manage their appointments pretty well given the heavy volume. There is always room for improvement in any service system but I am most concerned with getting things fixed and serviced to proper working order. I trust them with both my GM vehicles which also includes a 14 year old Buick Rendezvous with now over 150,000 miles. On my last visit I had the technician find a problem on a pulley that was sure to have created a nightmare for my wife who uses the vehicle. This was sure to have left her stranded. We thought it was just a squeaky / old serpentine belt. They could have just changed it and left the pulley as is. A small part and simple issue saved us a nightmare. Tom their driver is always great taking me where I need to go. Pat the GM has personally given me a ride home for their driver was on the road assisting others. Lastly, had the most incredible service event I ever experienced. They were ultra busy, found a part for me at another dealership so my wife didn't have to be without a car for two days and then had Ben give me his own vehicle for an hour so I could make a commitment. Who does that? They have many great people at Estero. I am very appreciative of this dealership and hope they can continue this type of service. More
Included Service The service team performed the included oil change and tire rotation service on my 2017 Cruze ahead of estimated completion time. They also were thou The service team performed the included oil change and tire rotation service on my 2017 Cruze ahead of estimated completion time. They also were thoughtful to ask if it was convenient to also perform a recall service at this time to which I assented. Both jobs were done in less than an hour. More
Excellent service Always friendly and helpful. There was a slight error in ordering my tires and I was informed immediately and given a solution that only added short a Always friendly and helpful. There was a slight error in ordering my tires and I was informed immediately and given a solution that only added short amount of time. More
One of the Best vehicle purchasing experiences EVER ! Dealership sales staff was great. Pat Densen Worked Magic ! Rick Sludder did a wonderful sales presentation and followed up finding me the “right Dealership sales staff was great. Pat Densen Worked Magic ! Rick Sludder did a wonderful sales presentation and followed up finding me the “right corvette for 6 months. He found the one that was a great fit for all my needs. F&i was quick, easy and no pressure Congratulation to the entire staff. More