Estero Bay Chevrolet

My second purchase here. Deal went fine but they killed me on the trade value and when it was more than the purchase it took over a week to get MY excess refunded, I mean it Deal went fine but they killed me on the trade value and when it was more than the purchase it took over a week to get MY excess refunded, I mean it was MY money More

Sergio was top tier. I discussed a trade in and he sent one picture of the vehicle of my dreams. Smooth process, great negotiation skills. He got me in my vehicle and I’v I discussed a trade in and he sent one picture of the vehicle of my dreams. Smooth process, great negotiation skills. He got me in my vehicle and I’ve not stop driving since! He was really kind and it will always be Estero Bay for me. He and Luis are top tier salesmen. I will be sending all my friends to Estero Bay Chevrolet. Thanks Sergio! More

Andrew was extremely polite, helpful and informative. He went above and beyond and I will definitely use your dealership again for future car purchases because of his assistance in purchasing my corvette He went above and beyond and I will definitely use your dealership again for future car purchases because of his assistance in purchasing my corvette. More

They were ready for me to drive the car I called in about and the entire process was fairly fast and easy. and the entire process was fairly fast and easy. More

Honored discounts shown online and removed cost of unwanted addons. The value given for my trade-in was reasonable. unwanted addons. The value given for my trade-in was reasonable. More

My appt time was right on time! Friendly staff and work was completed earlier than expected. Third car I have purchased from them and the service is great every time Friendly staff and work was completed earlier than expected. Third car I have purchased from them and the service is great every time More

Love my salesman Marcus. Just had an oil change. Very prompt. I enjoyed my time there Just had an oil change. Very prompt. I enjoyed my time there More

Made an appointment a week in advance to replace 3 dead tire pressure monitors. Droped the truck off as scheduled and receive a call that they have to order them and make another appointment. A total waste tire pressure monitors. Droped the truck off as scheduled and receive a call that they have to order them and make another appointment. A total waste of my time and my time is valuable. Your service writers were not even apologetic when questioned why this happened. Will not be buying my replacement from this dealership because the service department is so sub par. Not even wanting to go there for future service for my GM vehicles. More

Needed brakes and sent me away. Or leave it for a week. No way is that acceptable ! Or leave it for a week. No way is that acceptable ! More

Too many employees bumping into each other and many are unsure of what to do. Customer intake area inadequate in size. Waited two weeks for appointment and four hours today to be told I needed a part they unsure of what to do. Customer intake area inadequate in size. Waited two weeks for appointment and four hours today to be told I needed a part they have to order. Then another appointment to put the part in. My advisor Jaheim was very good. More