Estero Bay Chevrolet

Great service I had my GMC Acadia towed to Estero Bay Chevrolet after warning messages appeared and the vehicle couldn't be driven. This was on a Sunday morning. I had my GMC Acadia towed to Estero Bay Chevrolet after warning messages appeared and the vehicle couldn't be driven. This was on a Sunday morning. The next day I talked to Ben Monnett. He said they were very busy with appointments but would get the problem analyzed and call me later in the afternoon. He called as promised, explained the problem, told me he had the necessary repair part in stock, and should be able to complete the work tomorrow (Tuesday). Around Tuesday noon Ben called and said the Acadia was ready to go and there was no charge as the repair was covered by the warranty. Obviously I didn't have an appointment for this repair, but Ben handled the situation in a fast, friendly manner nonetheless. I really appreciate Ben's great customer service skills and will not hesitate to return to Estero Bay Chevrolet for future service needs. More

Warranty Myhusband needed a truck...we came to estero bay cheverolet....they took advantage of a 75 year old disabled veteran with their fast talking salesman. Myhusband needed a truck...we came to estero bay cheverolet....they took advantage of a 75 year old disabled veteran with their fast talking salesman...who by the way retired or quit one month after our purchase....We purchased a Silverado truck...was told how amazing the road hazard tire and wheel coverage would be...how it would give us peace of mind....we purchased the deluxe package for 60 months unlimited miles.for 415.00...... That was ten months ago....today we found out it is not worth the paper it is written on..they will only pay up to a Maxim 40.00 if the tire meets the requirements then it is a reimbursement.... The tire has to have treads measuring a depth greater than 2/32nds of an inch. Also purchased a warranty for xzilon green this was 495.00....5 years unlimited miles.....this warranty covers exterior protection....no it doesn't we were told to great lengths how if it got a chip from a door being opened into it.....they would fix....wrong again....please read the small print do not trust the man behind the desk he is salesman looking for commission....we were took for just under one thousand dollars for trusting estero bay Chevrolet employee.... More

Purchase and operational instructions. Friendly, courteous service in every department that I interacted with. Todd Mangram was exceptional as was the financial guy, sorry don't remember hi Friendly, courteous service in every department that I interacted with. Todd Mangram was exceptional as was the financial guy, sorry don't remember his name. When I had a flat tire on the new car and called for help I was directed to the Onstar and your people call back several hours later to make sure were ok. Thanks again. More

Jim and the team at Estero Bay Chevrolet are great Great experience no pressure at the time i bought the truck i am telling all my friends to go there when they are looking for a car Great experience no pressure at the time i bought the truck i am telling all my friends to go there when they are looking for a car More

Professional, courteous, fast! Estero Bay Chevrolet service department is top notch! Professional, courteous, fast, clean. A real pleasant experience when servicing my car. Will Estero Bay Chevrolet service department is top notch! Professional, courteous, fast, clean. A real pleasant experience when servicing my car. Will always have my car serviced there. Thank you! More

Very satisfied with service Jose was ready for me when I arrived for my appointment. He told me what services would be performed and the time they would take. He gave me a coupon Jose was ready for me when I arrived for my appointment. He told me what services would be performed and the time they would take. He gave me a coupon for a free car wash after I left the delearship. That was a bit disappointing as the car wash people wanted to upgrade the wash making it not FREE and then did not perform the service they said was included as free. More

Opinion of service Ben Monnett (service advisor) told me what work needed to be done, what could be taken care of immediately, and an appointment was scheduled to hav Ben Monnett (service advisor) told me what work needed to be done, what could be taken care of immediately, and an appointment was scheduled to have the other discovered needed work done within a few days. More

Friendliest dealership Went in to dealership to see a vehicle I was interested in that I saw online. Told salesman Charlie what I was looking for. He was very courteous and Went in to dealership to see a vehicle I was interested in that I saw online. Told salesman Charlie what I was looking for. He was very courteous and helpful. There was no haggling back and forth. He got me the best price and payments were even lower than I was expecting. It was a very pleasant experience. I wasn't pressured to buy anything, which was nice. Charlie did an awesome job as a salesman. I got my new lease vehicle that same day. Couldn't be happier. More

Did the repairs on time and efficiently Also very knowledgeable and friendly staff Your evening receptionist even emailed a document for me at my request. She also held the paperwork and Also very knowledgeable and friendly staff Your evening receptionist even emailed a document for me at my request. She also held the paperwork and keys until I returned. More

Sales and leasing Charlie made my experience pleasant, I don't enjoy the car buying process. I would buy a car from him again. The finance manager was also very plea Charlie made my experience pleasant, I don't enjoy the car buying process. I would buy a car from him again. The finance manager was also very pleasant. More