Estero Bay Chevrolet

2015 corvette I had 2 chrome wheels that were showing oxidation. After trying to buff the wheels out, they decided to replace the wheels. No arguing or bickering, I had 2 chrome wheels that were showing oxidation. After trying to buff the wheels out, they decided to replace the wheels. No arguing or bickering, just good service. I am very pleased More

CUSTOMER CARE AFTER THE SALE when a problem was discovered Visited Estero Bay Chevrolet first knowing that Rick Hendrick Chevrolet is local dealer and located five minutes from my house and Looking for a orvet Visited Estero Bay Chevrolet first knowing that Rick Hendrick Chevrolet is local dealer and located five minutes from my house and Looking for a orvette I'd probably end up purchasing from an avid corvette lover. I visited Estero Bay Chevrolet in May of 2016, looking for the right car, a Z06 convertible. I was so impressed with Todd Mangrum a salesman who greeted me, without pressure rather a genuine interest in what I was looking for and how he might help. Todd stayed in touch periodically and without pressure. In December Todd contacted me again urging me to stop by and take a look at several vehicles that may be of interest and mentioned that the Black car I looked at was still there and should be a consideratio. What Todd didn't know was that I had an identical car, with a few more options and manual transmission. I was so impressed with Todd's professionalism I felt compelled to make the trip once again, thinking to myself if he has something decent I'm going to, I want to buy a car from Todd and Estero Bay Chevrolet. He spoke highly of the dealership, the management, and how they stand behind what they sell. His words, " we sell the experience " and we want to build a relationship with each and every customer by earning their business. "Nothing happens until we sell something, that's when our work begins, and hopefully you'll use our service department and become a repeat customer." I never thought about service after the sale until I needed help securing a personalized plate I was pursuing. Help was needed to execute the sale, process the paperwork and hopefully secure my plates. I contacted Todd, let him know what I needed and how he could help. Todd got right on it made the proper people aware of what I was attempting to accomplish, asked for there help and personally stayed in touch with me through the process, including staying in touch with me on his day off. Management at the dealership also swung into action doing what they could to help expedite the process. I believe the gentleman's name was Pat who identified himself as Todd's boss and explained Todd had the day off but he was aware of the situation and would personally look into the status and give me an update. Service after the sale that's my experience and the first of many future sales. More

Ole, Jose! I emailed Jose with my questions and he responded promptly. He secured the date and time I wanted to bring in my car. Very courteous and professiona I emailed Jose with my questions and he responded promptly. He secured the date and time I wanted to bring in my car. Very courteous and professional transition. Thank you, Jose. Shelley Cooper More

Great customer service, Jose is the best! Great group of professionals, they are honest and I recommend Estero Bay Chevrolet for your next purchase. While having my SUV serviced we waited in Great group of professionals, they are honest and I recommend Estero Bay Chevrolet for your next purchase. While having my SUV serviced we waited in their waiting area. Had a a large tv and coffee maker for their customers. More

Excellent experience with Will Barrios Will Barrios, our salesman, was very knowledgeable, professional and responsive to our needs. He was very considerate of our time and made the whole Will Barrios, our salesman, was very knowledgeable, professional and responsive to our needs. He was very considerate of our time and made the whole sales process a simple and enjoyable experience. More

Title? Really? Estero Bay Chevrolet is first dealership I have ever encountered that I enjoy visiting. All departments have proven exceptional. No where better in Estero Bay Chevrolet is first dealership I have ever encountered that I enjoy visiting. All departments have proven exceptional. No where better in SW Florida. More

Friendly, professional salesmen Very professional salesman. I had concern with car fitting in garage. I was allowed to drive vehicle home to "try it for fit'. Very smooth purchase Very professional salesman. I had concern with car fitting in garage. I was allowed to drive vehicle home to "try it for fit'. Very smooth purchase and no problems with sales transaction. Accommodating in getting windows tinted before final delivery, . More

great serice dept. service team are very professional, friendly, and knowledgeable. Have been going to Estero Bay Chevrolet for all my service needs for seven years and service team are very professional, friendly, and knowledgeable. Have been going to Estero Bay Chevrolet for all my service needs for seven years and one half years. More

Great service. 5 star. Pat and Jim ..In out 2hrs Best trade in and priced great. Tks boys.Great employees all treated me like the owner.Tks Estero Bay Chevy 5 star. Pat and Jim ..In out 2hrs Best trade in and priced great. Tks boys.Great employees all treated me like the owner.Tks Estero Bay Chevy More

Tire under warranty We had purchased tire warranty from Estero Bay for our Corvette. Had a screw in the tire, Mike Smith checked into insurance and tire was covered. The We had purchased tire warranty from Estero Bay for our Corvette. Had a screw in the tire, Mike Smith checked into insurance and tire was covered. The tire machine was down and Mike called me the next day to set up an appointment. Took sbout an hour and a new tire was installed. Very pleased with the service. More