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Estero Bay Chevrolet

Estero, FL

4.1
587 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 587 reviews

March 19, 2025

Direction has a good appointment and service process overall. However, i’m bringing in my call her and signing the paperwork was informed that they did not have the part.I set up this service appointmen More

by Customer
Recommend Dealer
Yes
Employees Worked With
Melanie
Mar 22, 2025 -

Estero Bay Chevrolet responded

I'm truly sorry to hear about your experience. It sounds like there were several miscommunications and frustrations during your visit, which is not what we aim for at all. I would appreciate the opportunity to discuss this further with you and see how we can make things right if you're open to it. gmonteiro@group1auto.com Giovanni Monteiro General Manager

March 19, 2025

It took a long time to get the parts needed to fix my car and get it back to me. They did take care of the problem at no cost. We were missing a pair of mau jim sunglasses out of the vehicle. Called and no More

by sboeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cardinal
Mar 22, 2025 -

Estero Bay Chevrolet responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and hope to be in touch shortly. Thank you. Gio Monteiro General Manager gmonteiro@group1auto.com

March 19, 2025

Streamlined easy online scheduling and prompt quality service in a clean welcoming dealer environment...recommended dealer to friends More

by Tewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jehuin
Mar 22, 2025 -

Estero Bay Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 18, 2025

Helpful and knowledgeable. Mostly friendly. Very busy. No loaner car. My service manager Jaheim is absolutely wonderful. More

by Nkingston127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaheim, Travis
Mar 22, 2025 -

Estero Bay Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Mark was friendly & professional. Service was completed in a reasonable time frame. Waiting room was comfortable & welcoming. More

by slds275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 22, 2025 -

Estero Bay Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 18, 2025

Scheduling was easy and accommodating to my schedule. Staff is always friendly and efficient. Work completed in timely manner. More

by ljvavrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starz
Mar 22, 2025 -

Estero Bay Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2025

I had the most pleasant car buying experience I’ve ever had at Estero Bay! I couldn’t be happier! The manager Rex and my salesman Rick S. made me feel like family. More

by Laura.osgood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex, Rick S.
Mar 22, 2025 -

Estero Bay Chevrolet responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Much improved structure to support regular service visits. Communication during and upon service completion is complete and helpful to client. Necessary expansion to service reception is definitely we More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known
Mar 18, 2025 -

Estero Bay Chevrolet responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2025

Home town attitude with professional staff. They know their products and inventory. Although I wasn’t sure which model I wanted, the salesman remained patient as we explored different models. More

by wynne4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G and Luis
Mar 16, 2025 -

Estero Bay Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

The call to make the appointment was very easy. When I dropped the car off it was attended to immediately. The service associate was friendly, courteous and had a good disposition the whole time. W More

by Barnrat1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not on record
Mar 17, 2025 -

Estero Bay Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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