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Ettleson Buick GMC

Hodgkins, IL

4.9
1,476 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,476 reviews

September 26, 2018

Great service on recall! My truck had a recall made a appointment on Saturday and came in in Tuesday everything was corrected and truck was washed too! Dealer is always clean More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Ettleson Buick GMC responded

We are thrilled to hear that you enjoyed your service experience, Octavio. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. -The Ettleson Cadillac Buick GMC Team

September 24, 2018

Easy and Pressure Free! I had already viewed the car I wanted online before coming into the dealership. Dave Garza, my salesman, was very friendly right off the bat! Dave was More

by ccmadej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Ettleson Cadillac Buick GMC Team

September 23, 2018

Escalade Security Module 1999 Due tp part availabllity, we had to wait almost 2 months for the repair to complete. Working with Brian Greene, he kept us posted on delivery of the More

by CHESTER.TOKARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! -The Ettleson Cadillac Buick GMC Team

September 23, 2018

Incomplete! I purchased a certified vehicle 3 weeks ago. After 2 service visits my vehicle still has some issued that have not been resolved. I have been update More

by thebrothers1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rafael Esparza
September 22, 2018

Oil Change I just love great customer service. I’ve been dreading going to get an oil change for weeks now. My light came on and I still haven’t made the appoi More

by OMIKASHORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. -The Ettleson Cadillac Buick GMC Team

September 22, 2018

Excellent service department. Brian was super helpful even found me a rebate on my new tires. Texted me updates...all good!!! I highly recommend this service departme More

by pampaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -The Ettleson Cadillac Buick GMC Team

September 21, 2018

The whole crew was very professional and courteous. Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night a More

by DSTASKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Engle
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! -The Ettleson Cadillac Buick GMC Team

September 21, 2018

Much better experience than last time Brian Greene in the service department was very kind, helpful, and more respectful than another man in service I have had to deal with. If I ever brin More

by Denali15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. We are happy to hear about your positive experience with us. -The Ettleson Cadillac Buick GMC Team

September 20, 2018

Paul is very helpful I was very satisfied with the service center. Paul was very helpful. Also the man who help me reserve my loaner car was extremely professional and p More

by kellygray2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if the name. Works in loaner dept
Sep 21, 2018 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

September 20, 2018

Scheduled maintenance, and a slow leak in one tire. Excellent job overall, as usual. Randy Cronin took the time needed to have the tire checked well and did find the problem. I did get a new tire, and a More

by RUGELEY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Sep 21, 2018 -

Ettleson Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Ettleson Cadillac Buick GMC Team

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