Ettleson Buick GMC

Everything was great. The help is excellent. I have no complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealershi complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealership was great. More

Mike (sorry I don't remember his last name) our salesman was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to explain everything clearly, including extended warrenty options. No pressure, no hassles. Only complaint is time. The whole thing from testdrive to purchase was over 5 hrs, which seemed really long to me. 2 hrs was just to clean/detail the car! Overall though I was pleased with the service and would buy a car from them again. More

Overall, we had an excellent experience and would definitely recommend to anyone. Professional experience from start to finish and we got a great deal on our car! definitely recommend to anyone. Professional experience from start to finish and we got a great deal on our car! More

This is the second time that I purchased a new car from John. John was highly recommended by my sister and brother-in-law. He's not only very professional, but very kind and helpful. I will recommend him t John. John was highly recommended by my sister and brother-in-law. He's not only very professional, but very kind and helpful. I will recommend him to anyone I know who's looking to buy a car!! More

When we were in the market for a new Cadillac, we never would have thought of traveling all the way to Ettleson Cadillac, Buick, GMC, in Hodgkins, IL. In the past, we had only purchased used cars and went would have thought of traveling all the way to Ettleson Cadillac, Buick, GMC, in Hodgkins, IL. In the past, we had only purchased used cars and went to Napleton Cadillac in Park Ridge, IL, which was far closer to our house.The first time we went there we met Chuck Ahonen, whom we frequently refer to as the most straightforward and honest car salesperson we had ever met. We were bummed when Napleton closed a few years ago and thought that we'd never again find a salesperson like Chuck. We decided to Google Chuck Ahonen's name and were thrilled to find out that he was still in the business. We were a bit disappointed to find that Ettleson was so far away, but we decided to travel there anyway so that we could deal with Chuck. We were not disappointed. Chuck was his usual friendly, outgoing self and worked with us to come up with what we felt was a fair trade in on our old car and a good price on a new Cadillac SRX. The other personnel that we worked with at Ettleson were just as friendly and helpful as Chuck. Unfortunately, we am not sure that we will be able to return to Ettleson for service on our SRX simply because it is so far from our house; but, rest assured that when we are in the market for another car, we will be traveling don to Hodgkins, IL to see Chuck Ahnen at Ettleson Cadillac, Buick, GMC. We highly recommend the dealership and, of course, best car salesperson we've ever met, Chuck Ahonen. Frank & Mary Ann Sesko More

I went to two other dealers to buy a SRX. ETTLESON WAS I went to two other dealers to buy a SRX. ETTLESON WAS THE ONLY DEALER THAT WANTED TO WORK OUT A FAIR DEAL. I had two cars to trade in for the new I went to two other dealers to buy a SRX. ETTLESON WAS THE ONLY DEALER THAT WANTED TO WORK OUT A FAIR DEAL. I had two cars to trade in for the new car. Michael Calmeyn was honest and direct and showed me what my cars were worth and how much was discounted THE SRX I bought three cars from Heritage CADILLAC and believed that they would give me a good price for a returned customer. However, Michael at ETTLESON showed me the deal I should have gotten . Ettleson Cadillac will have all my business from now on. It is nice to know a sales person that made my car buying experience a pleasure to deal with a car dealer. Also William Kendall made sure that I recieved the best rate on the car loan. Ettleson cadillac made me like I was someone special and I guess I was because I was now their CUSTOMER. More

We had purchased a 2012 Regal from this dealership on February 23, 2012. At the time we thought the vehicle would save us money on gas. (We traded in a 2006 Renedevous.) After my having knee replaceme February 23, 2012. At the time we thought the vehicle would save us money on gas. (We traded in a 2006 Renedevous.) After my having knee replacement surgery on April 17, 2012 my husband realized the Regal was too small. My husband made a trip to the dealership to see what we could do. Our salesman - Craig Westlund - brought my husband into see either a manager or one of the owners. They worked with him to give us options. We went back together and looked at the Lacrosse. It would have cost us an additional $5000.00 to purchase. That was out of our reach. So Craig offered we meet with Jason Dulaney to go over our lease options. Craig and Jason even searched out a "Demo" car to try to make our payments more affordable. They spent a lot of time trying to correct our error. We are happy with the gas mileage on the Lacrosse and it rides better than the Regal. Unfortunitly we lost the $2000.00 down payment that we had put on the 2012 Regal. We know that was our fault. My husband and I know that there is not much "wiggle" room on pricing on a new vehicle. Having said that, we still feel the price was high. But we did not feel that another dealership would have been as acommadting. Sincerely, Al and Marilyn Barcena More

Our experience was terrific. All the employees that we worked with were very polite, helpful, and knowledgeable, particularly Chuch Ahonen but also including Bill Kendall. The deal we received was very worked with were very polite, helpful, and knowledgeable, particularly Chuch Ahonen but also including Bill Kendall. The deal we received was very fair--we are happy and satisfied. More

Although they were very busy on a Saturday afternoon, the car was purchased painlessly. Everything about the car was well explained and operational features were shown. Dan, the salesperson, had a great kn car was purchased painlessly. Everything about the car was well explained and operational features were shown. Dan, the salesperson, had a great knowledge and shared some insight on features with us. Larry, the sales manager did not have to do the usual go back and forth several times to reach an agreeable price with us. More

I have had to visit this dealership several times, and no matter what I come for, service to my car or to purchase one, the service was exceptional. The wait is not long and they always go beyond my expecta matter what I come for, service to my car or to purchase one, the service was exceptional. The wait is not long and they always go beyond my expectations, Great Dealership. More