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Ettleson Buick GMC

Hodgkins, IL

4.9
1,476 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,476 reviews

September 16, 2018

Buying our 2018 terrain Our salesman was very nice. Helped us find the car we wanted that was in sale. We did not feel pressured at all. Our finance man was very nice too and More

by balandrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
Sep 16, 2018 -

Ettleson Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! -The Ettleson Cadillac Buick GMC Team

September 15, 2018

Great, punctual service The Service Dept. did a quick, efficient job of both changing my oil and rotating my tires at a reasonable price. I look forward to dealing with then More

by EDWALLACE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Sep 16, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team

September 15, 2018

Communication It's not the service dept fault but there needs to some communication from them to the sales dept so problems can be fix quicker. More

by JSHOR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Amadeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nomellini
Sep 16, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you. -The Ettleson Cadillac Buick GMC Team

September 14, 2018

Best car experience ever My salesman Keith was wonderful. I meet the used car manager Tony N. Who went above and beyond my expectation of any car salesman’s I ever meet. They More

by mile5858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nomellini
Sep 16, 2018 -

Ettleson Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

September 14, 2018

The service department is INCREDIBLE Hands down best service department with who I have ever worked. Friendly, knowledgeable, and honest. They will keep me coming back to the dealership More

by molkel727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Engel and Tony Lascola, John Krystinak
Sep 16, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. -The Ettleson Cadillac Buick GMC Team

September 14, 2018

Rude and untrustworthy Didn’t get what was promised. Truck broke down the minute we hit the highway home. And I have an 8,000 bill from my dealer to fix the truck More

by troyevert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Esparza
Sep 16, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact us directly. -The Ettleson Cadillac Buick GMC Team

September 12, 2018

Very helpful and the loaner was a lifesaver! Very accommodating and helpful. The loaner vehicle was a lifesaver!! Everyone is friendly and really seems to want to resolve your issue. I would reco More

by GRISSIM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and Don
Sep 12, 2018 -

Ettleson Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. -The Ettleson Cadillac Buick GMC Team

September 12, 2018

The service is excellent! They always get your car right and they are very professional the only one I trust with my caddilac you guys rock when it comes to cars. More

by Satisfied customer2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Sep 12, 2018 -

Ettleson Buick GMC responded

We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! -The Ettleson Cadillac Buick GMC Team

September 11, 2018

Buying my first car I was very pleased with the support in this experience! Everyone was very helpful and informative and eager to answer all of the questions that I had! More

by Mlawler13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson , David Evans
Sep 11, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. -The Ettleson Cadillac Buick GMC Team

September 11, 2018

Buying new vehicle. Me and my husband went to Ettleson Cadillac to purchase a XT5 and salesman Dave Garza was very friendly and I would recommend the dealership and Dave More

by sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Sep 11, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team

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