EuroMotorcars Devon

Best Sales Experience Yet The sales experience at EuroMotorcars Devon was excellent. Great communication by Bill Gallagher during the sales process. Delivery of the vehicle was The sales experience at EuroMotorcars Devon was excellent. Great communication by Bill Gallagher during the sales process. Delivery of the vehicle was very efficient. The overall professionalism demonstrated by this dealership was outstanding! More

Flawless and a seemless process... This was my second purchase with Bill and he keeps everything moving and seemless and treated me like a VIP as soon as I stepped in the door!! This was my second purchase with Bill and he keeps everything moving and seemless and treated me like a VIP as soon as I stepped in the door!! More

"Satisfied Customer" Bill always treats us like we are his most important customer. When it comes to Mercedes we would not go anywhere else but to see Bill at EuroMotorcar Bill always treats us like we are his most important customer. When it comes to Mercedes we would not go anywhere else but to see Bill at EuroMotorcars! More

Ernie Neve CPA Bill Gallagher is the best sales person I have ever dealt with. Liked him and dealership so much I bought 2 cars in 30 days! Bill Gallagher is the best sales person I have ever dealt with. Liked him and dealership so much I bought 2 cars in 30 days! More

Love my cars every day from these guys Bill Gallagher did a great job getting me the exact cars I wanted at the right price. They exceeded my expectations. Great experience for sure. Bill Gallagher did a great job getting me the exact cars I wanted at the right price. They exceeded my expectations. Great experience for sure. More

Loyalty earned Professional operation in every department. Purchase third car after shopped many options because of the extra effort Bill Gallagher and Paul Moss pl Professional operation in every department. Purchase third car after shopped many options because of the extra effort Bill Gallagher and Paul Moss placed on the deal. More

Unprofessional management Last December I had the unfortunate experience of having my car service by a bunch of crooks-Euromotor cars -Devon. Better Business Bureau has bee Last December I had the unfortunate experience of having my car service by a bunch of crooks-Euromotor cars -Devon. Better Business Bureau has been informed of their steep charges and their devious method of charging for unnecessary work. Management is the worst as is their middle management. For example my car was diagnoised as having an oil leak and when I questioned the service manager, Ed Torr he could not justify the charges. Bottom line DO NOT TAKE YOUR CAR TO EUROMOTORS CARS in DEVON More

Inefficient and Poor Conmunication Just spent 6 hours of a beautiful Saturday waiting on my tire to get changed. I called the day before to make sure my tire was in stock, and the repre Just spent 6 hours of a beautiful Saturday waiting on my tire to get changed. I called the day before to make sure my tire was in stock, and the representative confirmed that it was before I made my appointment. My appointment was at 9 am, and I figured that I would be there for one hour max. I mean how long does it take to change a flat tire? Three hours later, my rep tell me that my tire is not in stock and they are trying to locate another dealership with the tire. Why are you telling me this after I've been waiting for three hours? He tells me that he is going to give me a loaner car. He disappears for another hour, only to return and tell me that he found a tire. After this 6 hour debacle, my tire was finally put on. What a waste of my time! I had better things to do with my time. I will not be back. More

Great Experience Each time I visit EuroMotorcars Devon, I am treated as a most important customer. There are multiple dealerships which I could do business with howev Each time I visit EuroMotorcars Devon, I am treated as a most important customer. There are multiple dealerships which I could do business with however I go out of my way to make this my dealership of choice for sales and service. Everyone who I have met and/or done business with at Euromotorcars Devon from the dealer principal to the service personnel continue to amaze me with their genuine interest in me and my vehicle. Keep up the good work! More

Took car in for warranty alignment. 2014 model, 350+ miles. Day 1: Sorry, we were overwhelmed and couldn't get to your car. Day 2: Sorry, it's a warranty alignment and the guy who does that doesn't c miles. Day 1: Sorry, we were overwhelmed and couldn't get to your car. Day 2: Sorry, it's a warranty alignment and the guy who does that doesn't come in today; he will get to it first thing tomorrow morning; Day 3: I hope I get my car back today. During this saga, inadequate feedback from the dealer. I wish they could have been more communicative so that I could plan accordingly. In any event, it's extremely inconvenient to be without my vehicle for three days, when I initially thought I could drop it off in the morning and pick it up the same evening. The dealer did not offer a loaner. Update: I'm not changing the facts I described above, because that's what happened. However, the dealership tried to make things right and deserve kudos for that. On Day 3, the service director called me with a very sincere apology. He said he was appalled that this had happened and wanted to do anything and everything he could to rectify the situation. He arranged to wash the car and deliver it back to my home, and to detail it after the snow had cleared out of the area and the weather warmed up. I felt that this was a heartfelt apology from a professional who is very proud of his work, and I accepted it unconditionally. As a result of this development, I changed "Would you recommend this service center" to Yes from my previous No, and changed Customer Service from Very Bad to Great.. More