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Import Masters

Great Neck, NY

3.6
363 Reviews

269 Northern Blvd Suite 201

Great Neck, NY

11021

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Showing 363 reviews

February 22, 2024

Scam artists; the price is NOT the price of the car; they add whatever down payment they want. Dont trust AL… don’t trust Christian… & don’t trust Elliot. They all will tell you anything to get you to buy fr More

by cmecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian, AL M
January 22, 2024

Import Masters deceptively list price is $3000 below there actual sales price. There list prices assumes a $3000 trade-in. More

by buckmasterisdon
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Glenda
August 15, 2023

Import Masters is a refreshing upgrade to many local auto dealerships. Al (GM) is a pleasure to work with and the staff is helpful and respectful. This place is a gem with an impressive inventory. I will ref More

by Ron Stegner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trina, Kavita, Elliot, AL M
February 14, 2023

Process was good , Chris went through hoops to get me approved for the car I wanted & ultimately I had a good experience I would highly recommend going to see Chris. More

by Raymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Joe S
October 27, 2022

Not reliable. Needed 4 tires,brakes,pads, rotors, wheel alignment Drove home with 4 different tires. 2 were not run flat. Certified car? Who certified car. On More

by Arlinehoos
Recommend Dealer
No
Employees Worked With
All give you the run around. , Joe S
Nov 01, 2022 -

Arlinehoos responded

Do not buy from this used car dealer. They SELL CERTIFIED HIGH PRICE CARS THAT LOOK GOOD BUT... when you get it home and can't register the car that won't pass inspection cause of 4 tires 2 are bald and 3 are all different. Need wheel alignment. Need rear brakes. Need oil change. Car is supposed to come with 2 keys (fob). Only came with 1. 2 months later they mailed me the 2nd fob. Has to be programed with the car. Another cost to me. Stay away All Crooks. Promise the world buy don't deliver.

August 02, 2022

I would never buy a car here again mr and my wife buy a 2020 infinite q50 since we buy it all we had is issues broken rim and brakes they put wrong oil change sticker on it I need 2 brand run flat tires ag More

by jelaniejones95
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reynaldo Nunez
June 08, 2022

Received excellent care and flawless service. Would highly recommend the Import masters dealer to anyone and everyone who wants to get a quality firsthand car. Thanks for an excellent car buying More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina M., AL M
June 02, 2022

Strongly recommend them. No fake promotions, no hidden fees, no pressure, just bought a 202 GLS 2020. More

by Alemu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nunez
June 02, 2022

Good prices though they did pull the “online prices are not real prices”. Understand it’s a marketing gimmick but off putting regardless. Hard sell on the questionable warranty. Slow transaction speed. Ver More

by Quack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman B, AL M, Stefanie Soto
March 29, 2022

Very helpful. No pressure. Knowledgeable staff. Great vehicle choices. Good business. See you guys again . Excellent More

by dehyah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kativa, Joe S
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