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European Masters
Great Neck, NY
371 Reviews
We understand that each pre-owned vehicle drives differently, so we encourage that all customers test drive our vehicles to ensure satisfaction. European Masters is committed to providing the most accurate information possible on our inventory listed. However, the information provided on vehicles specifications, color, and equipment is maintained by third party companies and therefore may contain errors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday 10:00 AM - 5:00 PM
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Showing 371 reviews
December 22, 2011
DO NOT GO TO THIS PLACE!!!! If you have any kind of problem, they will be completely unreachable. We traveled far to buy a car from them, then they switched the paperwork and financed the deal for at a problem, they will be completely unreachable. We traveled far to buy a car from them, then they switched the paperwork and financed the deal for at an extra $5000. We tried to contact them for an entire week to clear it up, and they refused our calls. We sat on hold for hours (20 minutes here, 15 there, etc) and Nick and David were always "with a customer". After one session where i called every 15 minutes for 2.5 hours, leaving several messages, i was told --after I called right back after holding for 15 minutes--that both Nick and David had gone home for the day--14 minutes before closing time. They do so much over the internet that they don't care about customer service and know that many of their customers come from too far away to go into the dealership. STAY AWAY! I repeat -- buy elsehwere!!!!! More
by renka
Employees Worked With
David Dolce[?]
