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Evans Toyota
Ft. Wayne, IN
533 Reviews
Our family roots in the Fort Wayne area run deep. We first opened our doors all the way back in 1955, and we love what we do. We are still a family owned business and now our second generation has taken over. This family is still very involved in the day-to-day operation. In fact, if you ever have a problem that we aren’t taking care of properly, you can use one of our two red phones and get a direct line to our owner’s cellphone. That’s how confident we are in our level of customer service.
Our dealership is a full service dealership. Not only can we get you into a great car, but we can also give you the Toyota service or maintenance that you need. In addition to that, we provide rentals with over 90 cars available, and we provide insurance through Safeco and Progressive, which means we can provide any type of insurance you need. We are your comprehensive dealership and with our convenient location in Fort Wayne we can serve all the surrounding areas including New Haven, Columbia City, Auburn, Warsaw, Garrett, Decatur, and more!
At Evans Toyota we have a complete line-up of the latest Toyota vehicles. If you are looking for a new Toyota, then you have come to the right place. We have countrywide favorites like the Camry, Corolla, and RAV4, and we also have local staples like the Toyota Tundra and Tacoma. Whether you need a truck, car, SUV, or crossover, you can trust in our inventory to have the options that you need. Browse everything that we have in stock online, or come to see us in person. You can also take advantage of our college and military rebate programs.
In addition to our new inventory, we also have an extensive used inventory that includes a variety of vehicles from various manufacturers. Whether you are looking for a used Toyota or something else entirely, the team at Evans Toyota can help. Just like our new inventory, you can browse our entire used inventory right online. If you are thinking about trading in a vehicle, then we can help with
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 533 reviews
February 17, 2022
What a change. Dealt with the dealership about 5 years ago it was ok. Dealing with them Now is like dealing with a old friend. Everyone of the people I had direct c Dealt with the dealership about 5 years ago it was ok. Dealing with them Now is like dealing with a old friend. Everyone of the people I had direct contact with was very helpful and took care of me in a timely manner. But one really stood out and I can not thank her enough for taking care of myself and family. I Hope Evans will get more people like Lucinda. For she truly made sure we were taken care off and took extra steps to see are needs were met. Thank you Lucinda as well as Evans for have employees that care. More
by Formyangle43
January 31, 2022
I only use Evans Toyota for all of my Service needs. Service is always great and helpful. Service is always great and helpful. More
by chamberzone
Employees Worked With
January 26, 2022
Always, fast efficient, and friendly. I've bought three soon to be four cars through Evans! Highly recommend choosing here for your vehicle needs. soon to be four cars through Evans! Highly recommend choosing here for your vehicle needs. More
by kryptoknight10
Employees Worked With
Other Employees :
Justin Winters, Samuel Abel, Gary Cramer
January 11, 2022
Great team and buying experience. Kept me informed at all points and the delivery was in 45 minutes all points and the delivery was in 45 minutes More
by Ted4422
November 10, 2021
I have been a customer for 20 years plus las week I took my 2019 Toyota tundra crewmax with 20,000 miles for service they told me it was my tires bad I got new tires. The problem was still there I complain my 2019 Toyota tundra crewmax with 20,000 miles for service they told me it was my tires bad I got new tires. The problem was still there I complain because they made me put $1,000 in New tires They are not going to get me my money back. And now I'm not allowed to be back in the dealership...thanks Rick Evans. Be aware they will tell you something is wrong with your car to get your money... More
by Verdoso1976
September 13, 2021
While they did make effort to create a deal that worked for me, since then I realized that they don't care about customer service if it's not easy. When the customer has a problem, suddenly the customer I for me, since then I realized that they don't care about customer service if it's not easy. When the customer has a problem, suddenly the customer IS a problem. They don't answer their phones in the departments, they don't call you back, and they add fees and cheap add-on "features" that they overcharge for in the extreme. For example, "scotch guard" and "ceramic coating" don't cost very much to do, in fact the ceramic part you can get for an add-on to the free car wash for about $7 depending on the time of the year, but they're charging hundreds for those services. They have sales folks do their own reviews of the business on Google. The lobby looks old and careworn, and the the reception desk looks like it's from the 50's (and is falling apart). They have too many sales guys, and when you're out on the lot, you'll see two or three of them heading your way. High pressure sales tactics. Finance officer in a rush so you don't read the fine print, but aren't very organized. This dealership SCREAMS "we want to squeeze every penny out of everyone we can". If you choose to ignore any of the rest of this comment, and you choose to go to this dealership to buy a vehicle, be prepared to be there for 4+ hours, even if you know exactly what you want, they have it, and you're paying straight cash. And ask for Chad or Steve. More
by groundstartast
Employees Worked With
Chad Voglewede
July 31, 2021
Very excellent with the service and friendly staff reminder which is very helpful for customers. Worth the money and time at the dealership for the best car. reminder which is very helpful for customers. Worth the money and time at the dealership for the best car. More
by Na Zee
