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Evans Toyota
Ft. Wayne, IN
533 Reviews
Our family roots in the Fort Wayne area run deep. We first opened our doors all the way back in 1955, and we love what we do. We are still a family owned business and now our second generation has taken over. This family is still very involved in the day-to-day operation. In fact, if you ever have a problem that we aren’t taking care of properly, you can use one of our two red phones and get a direct line to our owner’s cellphone. That’s how confident we are in our level of customer service.
Our dealership is a full service dealership. Not only can we get you into a great car, but we can also give you the Toyota service or maintenance that you need. In addition to that, we provide rentals with over 90 cars available, and we provide insurance through Safeco and Progressive, which means we can provide any type of insurance you need. We are your comprehensive dealership and with our convenient location in Fort Wayne we can serve all the surrounding areas including New Haven, Columbia City, Auburn, Warsaw, Garrett, Decatur, and more!
At Evans Toyota we have a complete line-up of the latest Toyota vehicles. If you are looking for a new Toyota, then you have come to the right place. We have countrywide favorites like the Camry, Corolla, and RAV4, and we also have local staples like the Toyota Tundra and Tacoma. Whether you need a truck, car, SUV, or crossover, you can trust in our inventory to have the options that you need. Browse everything that we have in stock online, or come to see us in person. You can also take advantage of our college and military rebate programs.
In addition to our new inventory, we also have an extensive used inventory that includes a variety of vehicles from various manufacturers. Whether you are looking for a used Toyota or something else entirely, the team at Evans Toyota can help. Just like our new inventory, you can browse our entire used inventory right online. If you are thinking about trading in a vehicle, then we can help with
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 211 service reviews
September 25, 2025
Kay was professional and kept me informed about my Tacoma. Evans workers were friendly. Kelli Tacoma. Evans workers were friendly. Kelli More
by kellibennett708
Employees Worked With
March 22, 2025
John did an outstanding job setting me up in the service department with my lift kit on my Tacoma. He is an absolute pleasure to do business with and recommend him and the team at Evans for all services an department with my lift kit on my Tacoma. He is an absolute pleasure to do business with and recommend him and the team at Evans for all services and sales needs. John represents Evans in the most positive and professional way. Thanks John. Also want to thank Jerry White for installing the suspension lift on the truck. He did a phenomenal job and kept me updated on everything during the process and gave needed recommendations necessary for the installation. Having great mechanics and service advisors like Jerry and John keep me coming back. More
by russstine
January 24, 2024
John has always been very friendly and always willing to help me when in need. help me when in need. More
by mrsleakyfaucet
Employees Worked With
May 13, 2023
Excellent service team. They keep me informed every step of the way. They don't do anything without consulting you. Very pleased. Also very pleased with the shuttle driver. They keep me informed every step of the way. They don't do anything without consulting you. Very pleased. Also very pleased with the shuttle driver. Very pleasant and personable. More
by dkstarns
Employees Worked With
I can't remember his name
March 25, 2023
I have always had my service work done on my 2021 Rav4 Hybrid at Evans. Their service center is fast, courteous, friendly and always a pleasure to deal with. There's never a need to stress about arrangin Hybrid at Evans. Their service center is fast, courteous, friendly and always a pleasure to deal with. There's never a need to stress about arranging service. I can always get my car in quickly and the shuttle is so convenient! More
by Steph K
March 15, 2023
Thank you for the excellent service. I particularly enjoyed the interactive progress of my vechicle via text. I particularly enjoyed the interactive progress of my vechicle via text. More
by Bill
Employees Worked With
November 19, 2022
While under warranty I took my vehicle in twice to have my door problem assessed and fixed. Both times they told me they “couldn’t figure it out” and sent me home. The problem kept getting worse until this my door problem assessed and fixed. Both times they told me they “couldn’t figure it out” and sent me home. The problem kept getting worse until this past week when the same back door of my van came open while I was driving down the road- with my 5 year old sitting in the seat next to it. I immediately called Evans in a panic and they assured me they would figure out what was wrong. And guess what? They did. This is the third time I’d taken it in for the same problem. They then proceeded to tell me that my warranty that would’ve covered the repair was expired by 6 days and that “unfortunately” I’d owe $1,400 for the repair. Lenny, the Service Director, called me and stated they knew what was wrong this time because his mechanics ran the diagnostic test for the door, and he also ADMITTED that they had not run this test either of the two instances before when I’d taken it in for the problem. Instead of assuming the responsibility of the mechanics not running the proper tests as they should have, he blamed me as the customer. WHAT?! I have been a long-time customer of this place, and I’ve run into many great employees, but unfortunately this circumstance will never have me back in their door. I’m a lifetime Toyota owner and will always be, but I’ll drive as far as I need to find proper service and mechanics who actually know what they’re doing. Lenny went far above and beyond to fail his very justified upset customer. More
by Cmeier714
