Evergreen Kia

My wife’s 2025 Sportage has every light on the dash come on after she turns on the car from a drive. We called Kia and told them so they had us bring the car on 7-28-2025. We took pictures of the dash and t on after she turns on the car from a drive. We called Kia and told them so they had us bring the car on 7-28-2025. We took pictures of the dash and the codes on the Kia connect app and they told us they don’t take third party pictures even though it’s from the app and of the car as it was happening. The car will not let you put it in drive, every sensor and warning light come on. After turning it on and off the car will eventually let it go in drive but the check engine light will come on and tell you not to drive and have it towed. And then after we schedule a tow the check engine light will turn off like nothing happened. Kia told use they see the codes and there is nothing they can do. We will have to drive the car until it happens again which is unsafe because the car even tells us not to drive it. If you know the codes are there why not look into the codes and try to find the problem. I think they just don’t want to do they jobs and doesn’t care about the safety of there customers. Kia also telling us they can trade us out the car which we will lose money because we will have to finance another loan and lose out on the money we already paid into the car plus the first down payment. This Kia is not recommended and no one should buy a car from here because they do not value their customers or the safety. We got the cars 2-13-25. Update the car stopped again 8-10-25 More

I got a car from here and every time I call they have me on hold saying Matt that work in salesman he not available they are so disrespectful. Customer service is very poor!! on hold saying Matt that work in salesman he not available they are so disrespectful. Customer service is very poor!! More

I bought kio 2019 afterwards under hood it was terrible it needed cleaning, gas guzzler it needed cleaning, gas guzzler More

Went inside showroom to car shop. Looked at cars for about 20 minutes without being approached. Walked out to north lot to look at cars in stock here as I already knew what was in ove Looked at cars for about 20 minutes without being approached. Walked out to north lot to look at cars in stock here as I already knew what was in overflow lot. Talked to salesman who was very professional. We traveled to overflow lot to look at car. Dealer raised MSRP a thousand dollars for a market adjustment, then turns around and shows he giving the customer a $970 discount. I did business once here 7 years ago but won't go back as service is bad and they promise things without following through. I thought maybe those people would be gone, but this shows some things start at the top. We ended up purchasing at International Kia a few days later on June 17th. More

they have horrible communication and horrible service. they never get back to you and never answer the phones. they never get back to you and never answer the phones. More

Left my windows open in the rain. Took 5+ hours for oil change and tire rotation for an appointment that was made 5 months in advance. Took 5+ hours for oil change and tire rotation for an appointment that was made 5 months in advance. More

I had a truly disappointing experience at this car dealership. They scratched my brand new car on day of delivery when changing the license plate last week. (Sep 2023)No apology was offered. Had to dr dealership. They scratched my brand new car on day of delivery when changing the license plate last week. (Sep 2023)No apology was offered. Had to drive 2 hours and waited several hours more for them to buff it out and still have visible scratches. Cant stress enough on the bad customer service. The staff seemed disinterested and unhelpful, making me feel like I was inconveniencing them by being there. I wouldn't recommend this dealership to anyone looking for a pleasant car-buying experience. Please note I did not want to give them 5 star review in return of 2 free oil change. This is an honest review from a real customer. Read other 1 star reviews before deciding to do business with them. Good luck! More

This review is directed towards the service manager. He’s the worst. So, my oil light came on while on the road. So I pulled over & checked the oil. Full. So then drove straight to evergreen Kia for ser He’s the worst. So, my oil light came on while on the road. So I pulled over & checked the oil. Full. So then drove straight to evergreen Kia for service. (Vehicle was under warranty). The service manager asks if I have an appointment. I say no but my car has a potential major problem. He says well sorry with no appointment I can’t help you. I said so you’re turning me away with a f’d up car? He says yes. Keep in mind there was only one other car there. I said well is it safe to drive? He reply’s “I have no idea”. I said can you go ask a mechanic? He says not without an appointment. So I leave & call Orland Kia & tell them the problem. They said bring it straight here & we’ll get you in. Sadly by the time I got there the engine was knocking. Don’t EVER go to Evergreen Kia. More

I was beyond impressed with my salesman Dan Wallow, who went above and beyond to make sure all my questions were answered and made the car-buying process seamless and stress-free. Dan was genuine, honest, went above and beyond to make sure all my questions were answered and made the car-buying process seamless and stress-free. Dan was genuine, honest, and it was evident he takes great pride in his work. The store manager Mo was also very wonderful to work with. He made it his job to make sure I didn't leave without being 110% satisfied -- mission accomplished! I highly recommend this dealership. I'm a new Kia customer and after this experience, I'll be back. More

So Evergreen Kia just told me they won’t give me any more free oil changes or tire rotations for my Stinger because I gave them 3 bad reviews. Well, apparently, they want good reviews no matter how much they free oil changes or tire rotations for my Stinger because I gave them 3 bad reviews. Well, apparently, they want good reviews no matter how much they lie or not follow through with what they are supposed to do. The manager is not using logic. I told them to fix a small piece from my trunk panel 2 times while getting an oil change and they didn’t. One of the times, the manager told me he would order the part and call me when it comes in. I never got a call. So I gave a bad review. The very first time I gave a bad review was because upon purchase of the vehicle, the salesman told me a cheaper price. When I went to sign the paperwork the car price itself was much higher. I guess this dealership made a good choice for me because I wouldn’t want to do business with these kind of people anyway. More