Ewald Chrysler Jeep Dodge Ram

1 Star is Still Too High of a Rating Service Department is completely inept, disorganized and unreliable. They can't communicate or perform the most basic tasks. Based on multiple horribl Service Department is completely inept, disorganized and unreliable. They can't communicate or perform the most basic tasks. Based on multiple horrible experiences. AVOID Ewald! More

GREAT DEALERSHIP Had great customer service and a great sales experience! I would definitely would buy from them again!! Darian was a really great salesman ! Great Jo Had great customer service and a great sales experience! I would definitely would buy from them again!! Darian was a really great salesman ! Great Job! More

Best car buying experience ever! Dan was very knowledgeable, we were dreading the lengthy process of buying a car but Dan and the sales manager made this experience quick and easy. Th Dan was very knowledgeable, we were dreading the lengthy process of buying a car but Dan and the sales manager made this experience quick and easy. Thank you!! More

worst dealer ever Baught a brand new jeep with 14 miles on it and it had a small ding in the quarter panel i told the sales manager i would only buy it if it could be r Baught a brand new jeep with 14 miles on it and it had a small ding in the quarter panel i told the sales manager i would only buy it if it could be repaired via pdr service. (paintless dent repair). He assured me it would be no problem for them. We took it in with 120 miles on it for the repair and when we picked it up we were shocked, they basically paid some hack to spray paint the side of the car. Its worth mentioning im a collision repair tech at a high end shop so right away i noticed the runs, dirt, and tape lines everywhere and the color didnt match. Its been 2 months still no answer on getting us a new car. More

Treating a customer how you would like to be treated! I just wanted to drop a quick note to let you know the great experience I had with Dan Neumann. Last week while traveling to the airport my service e I just wanted to drop a quick note to let you know the great experience I had with Dan Neumann. Last week while traveling to the airport my service engine light came on and I noticed the Jeep starting to hesitate at times. I called Dan directly to explain the issues and asked how he could help. Since I was traveling out of town for the week he took it upon himself to schedule an appointment for me the following Monday morning first thing. Yesterday, I received a call from Dan stating since I was just in Hartland he would stop by pick up my Jeep and return it when it was fixed. This is the type of service that keeps me coming back to the Ewald team. Dan is always smiling, happy and upbeat and most importantly takes great care of the issue at hand. I'm sure you and he have heard this before about Dan, but I wanted to take the opportunity to reinforce that his dedication and actions are a great reflection of the Ewald team. Please thank him once again for me. More

Very kind, helpful Dan was a very nice guy! Answered all my questions, showed me everything about the truck! Made sure I was satisfied and gave me contact information fo Dan was a very nice guy! Answered all my questions, showed me everything about the truck! Made sure I was satisfied and gave me contact information for any questions I might have in future More

Don't shop at this Dealership Me and my wife went to this dealership to test drive a suv never wanted to buy a vehicle we already had a car that we were happy with we test drive th Me and my wife went to this dealership to test drive a suv never wanted to buy a vehicle we already had a car that we were happy with we test drive the suv we told sales guy Thomas Dooley we did not want to buy a new vehicle at this time just test drive it he kept pushing us to get us to buy it we kept saying no would be too much money we couldn't afford it and kept pushing us to buy it then to lease it which we never lease a vehicle in are life then that night we went home because sales guy said paper work and credit would be done next day my husband called sales guy next day to tell him we wanted to cancel the deal he said we couldn't we had to come there so me and my wife went there to tell sales guy we did not want to buy a vehicle at this time again he pushed us to buy it so we went to sign paper work with financial guy he never went over paper work with us never told us about buy out amount for the end of the leasing term my wife had to ask him about buyout amount we left the dealership that night as they were closing and we were driving home my wife said to me what a big mistake we got ripped off never was told buyout amount before signing paperwork or going over any of the paperwork with us I went back to the dealership next morning before they opened to return vehicle everyone I talked to was very rude finally I talked to manager Andy he was also rude he said he could not give us back are vehicle we traded in but he could work with us to get different vehicle something lower why would we do that when we never wanted a new vehicle in the first place we just wanted to test drive not only that this vehicle was over 30,000 dollars we got it with no gas in it fluids low how could you not give us are car back when they were holding on are paper work for more than two weeks nothing we could do now we are stuck with this expensive vehicle that we can't afford and my wife is depress because she lost her car that she really loved we barely drive the suv that we got from the dealership we have another used car that we drive most off the time. There is so much more to say about are experience but I will leave it at that. More

Expect to be RIPPED OFF if you are a Woman "I am still livid about my experience here and cannot shake the feeling of being shamelessly extorted, as if I walked in with a target on my forehead. "I am still livid about my experience here and cannot shake the feeling of being shamelessly extorted, as if I walked in with a target on my forehead. Although I suppose being a young unassuming female is basically the same thing here." - - - - - As a young woman who does not have much knowledge of cars, I was nervous to bring my Jeep Grand Cherokee in for its first major repair issue after my check engine light started flashing. I have heard all the stories of opportunistic auto technicians taking advantage of naïve and especially female car owners. Armed with this awareness, I brought my business to this company and trusted I would find honest workers who would put my best interests first. I left feeling absolutely RAKED OVER THE COALS by slimy technicians who promised me their best deal. A $2,000 engine replacement was the only fix, they said, but since they were looking out for me they had gone ahead and applied a coupon to save me some money. However, this fix could only happen after they took the engine apart for inspection, which combined with labor cost me $447. Four Hundred and Forty Seven dollars. Just to locate the issue. I was facing about $2500 in total to have my car repaired. This is over 1/3 the cost of the entire car I had bought gently used only a year earlier. At a loss and feeling the abuse in my wallet, I opted for a second opinion and took my car to a nearby small business auto shop called Piller's Auto Repair. The owner Steve immediately allayed my fears, and talked through the issues my car was facing. He even, of his own volition, suggested a MUCH less expensive fix that would solve my problem without having to do any major replacements. After about a week in Steve's care my car was ready to be picked up. Inspection, diagnostics, Engine filter arm fix, oil change, AND brand new battery for a grand total of $422.04. Catch that? ALL of the work - labor, new pieces, oil change and even a brand new xxxxxxx battery for LESS than it cost me to have the vultures at Ewald simply look at my engine. I am still livid about my experience here and cannot shake the gross feeling of being shamelessly exploited, as if I walked in with a target on my forehead. Although I suppose being a young unassuming female is basically the same thing here. I have already warned my family members and female friends not to bring their business here but consider this a PSA to any other women considering Ewald for their car needs. The boy's club mentality is alive and well here and you will not be treated fairly. More

Absolute best dealer, new or used they are the best. Wonderful group who always greet you with a smile. I have purchased thru dealership for 8 years, bought new and used, most recent a used car on New Y Wonderful group who always greet you with a smile. I have purchased thru dealership for 8 years, bought new and used, most recent a used car on New Year's Day, I happened upon a must have, but have also referred friends and everyone has agreed afterwards ONLY dealer they will ever use. Salesmen to service all take the time to assure you are completely satisfied, happy and have always received a great deal without the games other dealerships like to play. If you go for service the waiting area is wonderful and every area of dealership is well kept and clean, you can tell they really take pride in thier dealership as well as customer service. More

Bought an Airstream Trailer absolutely awesome buying experience. Paul and his tech team for Airstream were wonderful. Yes we also got a very good deal but maybe more importan absolutely awesome buying experience. Paul and his tech team for Airstream were wonderful. Yes we also got a very good deal but maybe more important a lot of help getting started and have everything set up correctly wow did they clean the trailer up nicely. BIG KUDOS Nice touch from Mr Ewald to come by and congratulate us personally as well More