Ewald Chrysler Jeep Dodge Ram

I came into the dealership to get a price for my used car and ended up with a very nice truck in exchange. My issue is with the amount of time it took to get through the process and how long I was left waiti and ended up with a very nice truck in exchange. My issue is with the amount of time it took to get through the process and how long I was left waiting while the salesman was off getting answers/approvals/?. He even went to lunch while I was there from 10a until 4:30p when I finally drove off with my new used truck which was the only reason I stayed and put up with the neglect; I really liked the truck I purchased and wanted to drive home with it. More

We dealt with Mike. He did not always know the answer, but made an effort to find the answer and get back to us. We bought a used T&C that had a minor dent in a wheel well. Tried the dentless repair, but made an effort to find the answer and get back to us. We bought a used T&C that had a minor dent in a wheel well. Tried the dentless repair, and they agreed that it could not be done that way. Found this out 4 days after we agreed on the price and were scheduled to pick up the vehicle. They agreed to repair and we had to bring the van back another day. When we brought the vehicle into the service department, they did not have any record that it was being brought in. They did proceed to process without any hassle for me. We dropped it off last night, so no idea as to the quality of the repair. We had bought another van a month ago from another dealer, so we have a recent comparison. We had an appointment to close on the car at 4:30 and it took until 7:30 to finish. Paperwork does take time, but in the middle of the process, we waited over a half an hour to get to a finance person. At the other dealership, we were out in less than two hours. We got what we considered to be a good price on the van and the additional packages. More

Dealership extremely rude. Made a deal for a new Jeep, left deposit, and then they wanted to change the deal saying they had not included a agreed option in the price. When we asked for the deposit refun left deposit, and then they wanted to change the deal saying they had not included a agreed option in the price. When we asked for the deposit refund the general manager was extremely abusive saying they didn't have a person that could give us a credit card refund at 6pm. Said "maybe" they would do it the next day. Then told us to "get out" of the dealership. NEVER GO TO THIS OR ANY OTHER EWALD DEALERSHIP!!! More

I went in looking for a new Town and Country. I buy through the USAA car buying program and Ewald even knocked some off of that price. Needless to say, it was as low as price as you are gonna get. Al through the USAA car buying program and Ewald even knocked some off of that price. Needless to say, it was as low as price as you are gonna get. Alex was a young, energetic salesman that would actually go to bat for you. There was no hassle with price and delivery was quick. Andy Petty is a class act. Any questions I had were answered promptly and issues addressed. If you need to talk to someone, he is the the guy to go to. I had purchased a vehicle there before and had the same experience and they even remember your name. Not bad for a big city dealer. I bought extended warranty but changed mind afterwards and Andy handled all of the paperwork in a professional manner. Tina is prompt, helpful and friendly. We now love Minivans, and will not buy anywhere else other than Ewald. A good family owned business, and honestly just a good place to do business. Also a great selection of whatever vehicle you are looking for. A final note, they did give top dollar for my trade in, I did not expect that but it was a welcome sight and made things easier. They treat you how you want to be treated. I know this review may sound too positive, but this is my true experience. More

Richard was great! He was very helpful and didn't make us feel pressured into buying.He truly seemed like he wanted to make our difficult situation into a better one and definitely succeeded at that! make us feel pressured into buying.He truly seemed like he wanted to make our difficult situation into a better one and definitely succeeded at that! More

Dealer was courteous, timely and the price was right. Delivery was smooth, timely. Vehicle was prepped and ready to go when I arrived. Overall a great experience. Delivery was smooth, timely. Vehicle was prepped and ready to go when I arrived. Overall a great experience. More

Wonderful experience! Everyone I came in contact with was honest, friendly and knowledgeable. The whole process moved ahead at a smooth and efficient pace. I never felt any pressure and I was never subjected honest, friendly and knowledgeable. The whole process moved ahead at a smooth and efficient pace. I never felt any pressure and I was never subjected to the back and forth manager thing. My sales person was a great PERSON and I never felt he was anything but genuine.The vehicle was ready when we arrived and the delivery process was just as smooth and easy and friendly as all the rest of the transaction. Thank you Ewald! More

Bought a new jeep grand Cherokee in November still cannot get the second we are owed its now april 5. Manager in service Paul will no longer return phone calls after Jodi the dealer manager hung up on me get the second we are owed its now april 5. Manager in service Paul will no longer return phone calls after Jodi the dealer manager hung up on me More

Sold me a perown dodge that was in a reck never disclose this cirt per own Car 7 months latter went to trade in for new dodge dart offer was 8500 for trade I paid 14000 for this car its a rip off Joint and this cirt per own Car 7 months latter went to trade in for new dodge dart offer was 8500 for trade I paid 14000 for this car its a rip off Joint and act like its fair to treat cash paying people like it grows on trees in my yard More

Bob is very patient. As we only had Saturdays to shop, the process lasted 3 weeks. At no time during our 3 trips to the dealer did I feel that we were being pressured to buy whatever car they wanted to s the process lasted 3 weeks. At no time during our 3 trips to the dealer did I feel that we were being pressured to buy whatever car they wanted to sell. Rather, Bob made sure that we got the car that was right for us and our needs. We also met Chris (Used Car Manager). Never did he "put the screws" to us to buy a car today. He allowed us the time and space to make the best decision for our family. Would definitely recommend Ewald Chrysler Jeep Dodge Ram. More