Ewald Chrysler Jeep Dodge Ram

30days no help on repair I bought a used suv from them jan 12 2017. Febuary 9 i was on the highway and i felt a pulse senesation on the peddle and the steering wheel started s I bought a used suv from them jan 12 2017. Febuary 9 i was on the highway and i felt a pulse senesation on the peddle and the steering wheel started shaking. I called them immediatley and they scheduled me a appiontment to come in. My appiontment was feb 13. They told me it was the tires and i would have to replace the tires out of my pockets. I just hit 30 days and they would not fix the problem. I would recommend nobody go to ewald. They supposed to reputable but my problem was not fixed. LEARN FROM MY MISTAKE. Go somewhere with a warranty. They got what they wanted MONEY. More

exceptional service Purchased a used Jeep Patriot for my daughter. Had the best service and experience. The sales person was wonderful - he asked what he were looking f Purchased a used Jeep Patriot for my daughter. Had the best service and experience. The sales person was wonderful - he asked what he were looking for, knew what he was talking about and was able to meet my financial needs as well. I would definitely recommend buying at this location. I found something wrong with the car and they indicated they would repair it and I have already received a call to bring the car in - VERY EXCEPTIONAL SERVICE!! More

Test Drive We test drove a Jeep Renegade - there was no pressure. We liked the car very much. Salesman was very informative and knew his stuff and he did not p We test drove a Jeep Renegade - there was no pressure. We liked the car very much. Salesman was very informative and knew his stuff and he did not pressure us to purchase like so many salesmen/women do at most dealerships. More

Great buying experience I had a great buying experience with Ewald. My sales person was Mat Oberlander. He was very knowledgable about the truck and most importantly he did e I had a great buying experience with Ewald. My sales person was Mat Oberlander. He was very knowledgable about the truck and most importantly he did exactly what he said he would do. He also spent a substantial amount of time with me explaining all of my trucks features and how they operate. I wish I could say that about all car salesman that I have done business with. I have not used the service department yet so I cannot comment on them at this time. If you are in the market for a Chrysler product, I recommend giving Mat a try at Ewald. More

Great Dealership I went looking for a town and country and got a great deal. Daniel Bicha-Dale was very helpful with what I wanted and my needs. I went looking for a town and country and got a great deal. Daniel Bicha-Dale was very helpful with what I wanted and my needs. More

Sales I was in the market to downsize my vehicle, ended up being help by a very nice guy, Mr. Jacques. He was so helpful in helping me with my situation. I was in the market to downsize my vehicle, ended up being help by a very nice guy, Mr. Jacques. He was so helpful in helping me with my situation. More

Service Department Is a Joke Our experience with the service department has been nothing short of awful. We took our Wrangler in for an oil change and tire rotation before we left Our experience with the service department has been nothing short of awful. We took our Wrangler in for an oil change and tire rotation before we left for a road trip in July. On our trip we noticed a sound that we had never heard before. When we reached our destination we noticed our 2 front tries were wearing unevenly. We had multiple people look at it and tell us the same thing "A bad tire rotation". We took it back to the dealership and pretty much told us too bad. They couldn't even find a leak that we had told them exactly where it was. Their service rep basically called me and my husband liars and told me they weren't going to do anything. I called the service manager and I was told he would look into it and get back to me after Labor Day. 3 weeks later still hadn't gotten a call back. I called again and finally they got back to me and told me that I had to pay part for 2 of the tires that had been ruined due to their bad rotation and then they would replace them. I called again and amazing no answer so I left a message and I still have not gotten a call back. This service department is a joke and is not willing to help or admit fault. We will never be bringing our Jeep back here again. More

1 Star is Still Too High of a Rating Service Department is completely inept, disorganized and unreliable. They can't communicate or perform the most basic tasks. Based on multiple horribl Service Department is completely inept, disorganized and unreliable. They can't communicate or perform the most basic tasks. Based on multiple horrible experiences. AVOID Ewald! More

GREAT DEALERSHIP Had great customer service and a great sales experience! I would definitely would buy from them again!! Darian was a really great salesman ! Great Jo Had great customer service and a great sales experience! I would definitely would buy from them again!! Darian was a really great salesman ! Great Job! More

Best car buying experience ever! Dan was very knowledgeable, we were dreading the lengthy process of buying a car but Dan and the sales manager made this experience quick and easy. Th Dan was very knowledgeable, we were dreading the lengthy process of buying a car but Dan and the sales manager made this experience quick and easy. Thank you!! More