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Ewald Chrysler Jeep Dodge Ram of Oconomowoc
Oconomowoc, WI
198 Reviews
Amazing customer service is synonymous with Ewald's car dealers in Milwaukee, Ewald Chrysler Jeep Dodge Ram of Oconomowoc Wisconsin. We are very happy and proud to provide our customers with some of the finest customer services this side of Oconomowoc, making it our daily goal to bring the highest quality customer service to drivers in Milwaukee in addition to high-quality vehicles for sale. Whether you want to buy New or Certified Pre-Owned, Ewald's Dodge dealership in Milwaukee is certain to have what you need, and our expert staff will help you along the way. We are proud to promote the Chrysler, Dodge, Jeep & Ram car brand because we at Ewald truly believe that these makes can provide you with the excellence and performance you desire.
Here at Ewald Chrysler Dodge Jeep Ram, we treat the needs of every customer as if they were our own, and are committed to helping you get what you need. As a Chrysler, Jeep, and Ram dealership near you, we are ready to meet and exceed the challenging demands customers set before us. Allow us to demonstrate our commitment to excellence!
Our staff is highly experienced and well trained, and all are ready and willing to share our vast automotive knowledge with you. We highly recommend that you browse through our online inventory, or schedule a test drive, or even investigate financing options with our website. If you would like more information about a vehicle, then use our online form or by calling (888) 706-4318.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 198 reviews
November 08, 2017
Good Experiance Purchased my new Ram from Ewald. Had an idea what I was looking for, Mike was quick to respond to my internet request and get a convenient time for a Purchased my new Ram from Ewald. Had an idea what I was looking for, Mike was quick to respond to my internet request and get a convenient time for a test drive. Had a truck ready when I arrived. found the right truck quickly. helped with finance and walked through the process with me. Love my new Ram More
by Trucker
Employees Worked With
October 26, 2017
New vehicle Ewald was great to work with. They found the vehicle I wanted at a good price and they gave me a fair price on my trade. Thank you Brett and Mike Dann Ewald was great to work with. They found the vehicle I wanted at a good price and they gave me a fair price on my trade. Thank you Brett and Mike Danning for taking care of me. More
by Jeepaltitude
September 16, 2017
Only buy from Ewald if you don't care about good service. Update to original review. Brett Ewald has reached out to me multiple times to try to rectify the situation. Since working with Brett Ewald he has bee Update to original review. Brett Ewald has reached out to me multiple times to try to rectify the situation. Since working with Brett Ewald he has been great at trying to just make situation right. Brett has stated he is now the General manager over the Ewald dealerships and is working to make sure the full car buying experience is great going forward and no one else has an experience as I had. During the short time working with Brett I can say I feel they will be much better going forward. The biggest take away for me is Brett just wanted to make the situation right and didn't really care about if I updated the reviews or not. That is true customer service. To not be looking for something in return but just taking care of the customer. If I could give less than one star I would. I have never bought a vehicle from a dealer and had them not care about the customer after the sale as little as Ewald does. Once they get your money they do not care about you. Multiple issues after I bought my 2015 Ram and I had to contact them multiple times just to get things fixed the one thing they promised they would fix. Then when I brought up multiple other issues they never tried to make it right. I would never buy another vehicle from Ewald. Spent $30,000 on a truck and following issues within the first week: 1) check engine light came on within 20 mins of driving home 2) 1/4 tank of gas, had to fill up before I even got home 3) Told me no issues or accidents on vehicle, found estimate in glove box for bumper repair. 4) Said they would fix windshield, I had to contact them multiple times to get the window fixed. 5) talked about how clean vehicles are, after having it had to have it detailed myself because they must have only ran a vacuum thru it. More
by JEREMY G BUMGARNER
Employees Worked With
David Nold
May 30, 2017
Ewald Provides First Class Experience Caitlyn Sadowske is a good listener and a caring and dedicated professional that delivered a truly wonderful new car buying experience. Five Stars in Caitlyn Sadowske is a good listener and a caring and dedicated professional that delivered a truly wonderful new car buying experience. Five Stars in every regard! More
by Tony Cee
Employees Worked With
Caitlyn Sadowske Internet Sales, Pete Espinoza, New Car Ssles Manager and Business Manager Jen.
March 11, 2017
Seriously lacking in any kind of profesionalism here My experience with Ewald in Oconomowoc was extremely disappointing! First of all, I went there specifically because members of my family have p My experience with Ewald in Oconomowoc was extremely disappointing! First of all, I went there specifically because members of my family have purchased their vehicles there before and were happy about their treatment. Secondly, after doing research online, they also had the type of vehicle I was looking to possibly purchase. However, when I took time out of my day to go to their dealership, their customer service was severely lacking. After arriving there, I wandered around in their car lot for over 45 minutes and not a single salesperson ever bothered to come out and assist me. I know for a fact that there was more than one salesperson who saw me, because as I looked inside the dealership, I could see a couple of their salespeople just standing there looking at me through their windows. What makes this even more insulting, is the fact that when I followed up with the dealership via their website about this negative experience, I was told specifically that they would have a Manager contact me about my experience and see if there was something that they could do to make things better to have me come back and give them a second try. Well, once again the experience was quite disappointing since here again I also NEVER contacted by a manager as promised. Apparently customer service or follow up is not a strong point of this dealership. More
by rcnehls
Employees Worked With
Absolutely NO ONE ever came out to help!
November 26, 2016
Good experience purchasing a used car. People were straight forward and professional. Vehicle and price were as advertised. I had a good experience and would recommend this dealership to People were straight forward and professional. Vehicle and price were as advertised. I had a good experience and would recommend this dealership to my friends. More
by Bill
Employees Worked With
Michael Dannig
September 29, 2016
Great Service I bought my vehicle here and bring it here for it's service as well. Most recently Mike helped me and was a pleasure to work with. He got me set up wi I bought my vehicle here and bring it here for it's service as well. Most recently Mike helped me and was a pleasure to work with. He got me set up with another vehicle while mine was being fixed and made sure to keep me informed about what was going on with my vehicle. The work was done promptly and I haven't had any issues since! More
by jkplms
Employees Worked With
Mike Fuller
September 20, 2016
Service department is awesome Had a few issues with my jeep, upon talking with Shawn in the service department he reassured me that my issue would be resolved. Thank you caring en Had a few issues with my jeep, upon talking with Shawn in the service department he reassured me that my issue would be resolved. Thank you caring enough to investigate and finally fixing our check engine light, running great now More
by jimmy
Employees Worked With
Shawn
July 24, 2016
Excellent service department Had a bad experience with Chevy service department (3 hour oil change), so I was Leary to return. Tire light wouldn't go off... So I reluctantly call Had a bad experience with Chevy service department (3 hour oil change), so I was Leary to return. Tire light wouldn't go off... So I reluctantly called Chrysler/dodge service dept. they got me in right away and pulled a nail from my tire. Light still didn't go off... So they got me in the next day and found a faulty tire sensor. They even did my oil change and tire rotation while I was waiting. Only took an hour and was completely covered by warranty. Amazing crew! Will definitely go back! More
by Mommyme12001
Employees Worked With
Mike
July 20, 2016
Extremely rude management I tried to purchase a used car from this dealership and the manager, Anthony, was so rude and confrontational. My former car had been totaled and he s I tried to purchase a used car from this dealership and the manager, Anthony, was so rude and confrontational. My former car had been totaled and he said over the phone he would need proof that my old car was paid in full. I came in and told him that I spoke with my bank and they advised there was no lien on the car, and that he can see it on the dmv website. He now decided he wanted a lien release instead. I worked with the bank and sent him the lien release the following day. He then called me and said that this process has just been too convoluted and will not sell me the car. After jumping through all of his ridiculous hoops, being approved for financing through Chrysler bank via the dealership, agreeing on a price, and test driving the car numerous times, Anthony decided he will not sell me the car. He has a condescending tone and is flat out rude! Worst customer service I've ever seen and huge waste of time. I've never had a dealership literally not want to sell a vehicle. I will never waste my time there again and will tell everyone I know about their awful service. More
by ShannonR
Employees Worked With
Anthony
