Ewald Kia of Oconomowoc
Oconomowoc, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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SUV to mini van Went in looking for a bigger SUV left happily driving a mini van. Not what I was planning on but happy with the end result. Newer bigger and cheaper Went in looking for a bigger SUV left happily driving a mini van. Not what I was planning on but happy with the end result. Newer bigger and cheaper More
Great experience buying a used car John worked with me during my purchase of a used car from Ewald/Kia of Oconomowoc. He was patient and helpful and courteous even tho I was a somewhat John worked with me during my purchase of a used car from Ewald/Kia of Oconomowoc. He was patient and helpful and courteous even tho I was a somewhat difficult customer. My experience with other salespeople previously at other dealerships weren't very good and I was getting very tired of runarounds, vague answers, and downright disingenuous conversation. I would recommend this dealership and most especially, John, if you want courteous, helpful treatment. More
Customer Service I recently purchased my third vehicle with Ewald Kia of Oconomowoc. Shannon has always been an excellent sales person to us. We have always liked w I recently purchased my third vehicle with Ewald Kia of Oconomowoc. Shannon has always been an excellent sales person to us. We have always liked working with Shannon and the Kia family in Oconomowoc. More
Horrible Customer Service Horrible experience. I came with a pre-approval from Capitol One ready to buy. When I called ahead I spoke with Rich and he said "Capitol One is on Horrible experience. I came with a pre-approval from Capitol One ready to buy. When I called ahead I spoke with Rich and he said "Capitol One is on of the biggest financial institutes we work with" when I got their they proceeded to tell me lies and story. First I was passed off to Brian and he said "well there is 2 different Capitol ones, one internal and one external. We only work with the auto finance Capitol one not the credit card" after I corrected him he told me hold on so he can call Capitol one. Then the manager came out to tell me that they need to contact the owner of the company to see if he wants to do the deal because it's "tricky" with Capitol One but he will call me first thing tomorrow morning! The next day I called them 5 times each time to say I will get a call back and nobody called me back at all. I never been to a place so ok with not making a sale. I highly recommend going elsewhere. More
Very happy Salesman was very friendly and not pushy at all! Will work with John again. John was helpful and knowledgable and if he was unsure of something he to Salesman was very friendly and not pushy at all! Will work with John again. John was helpful and knowledgable and if he was unsure of something he took the time to find the answer for us. More
Excellent experience I was very satisfied with my experience working with Adam. He was very helpful with answering all of my questions and helping me to find the best ca I was very satisfied with my experience working with Adam. He was very helpful with answering all of my questions and helping me to find the best car to fit my budget. More
Customer focused I went to Ewald to test drive Optima's due to their reviews in Consumer Reports. I Shannon showed me a good used 2013 (as I thought I could only affo I went to Ewald to test drive Optima's due to their reviews in Consumer Reports. I Shannon showed me a good used 2013 (as I thought I could only afford a used vehicle), and we went for a test drive. During the drive, we discussed what I needed and wanted from a vehicle. My main focus was warranty, as I put a lot of miles on vehicles quickly. She suggested, without pressure, that a new car might serve me better due to my specific situation. In the end, I bought a new at a fair price, with the excellent Kia warranty. I'm very satisfied with my experience and will recommend this dealership to friends and family. More
Fantastic customer service!! We worked with Adam and he was fantastic. He tried his absolute best to get us everything we were looking for in a car. We ended up purchasing exactly We worked with Adam and he was fantastic. He tried his absolute best to get us everything we were looking for in a car. We ended up purchasing exactly with we came for. The whole dealership was friendly and made sure we felt welcome. More
Surprised at the customer service I was so pleased when I walked in. I was immediately greeted by Adam and he took everything I asked for in a car and showed me something even better! I was so pleased when I walked in. I was immediately greeted by Adam and he took everything I asked for in a car and showed me something even better! They worked with me to get the financing I could afford. I am recommending to anyone looking for a car and will be back for future purchases! More
Buying new KIA The salesman John was a great help in getting us a great deal on our new KIA. The whole team at Ewald made us feel very comfortable., and they all wer The salesman John was a great help in getting us a great deal on our new KIA. The whole team at Ewald made us feel very comfortable., and they all were extremely helpful will buy our next car from them. More



