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Ewald Kia of Oconomowoc
Oconomowoc, WI
169 Reviews
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169 Reviews of Ewald Kia of Oconomowoc
June 06, 2014
SCAM ARTIST'S I had the most horrible experience at Ewald Kiawah beware they are scam artists they refused to cancel waranty's I didn't know I purchased I had the most horrible experience at Ewald Kiawah beware they are scam artists they refused to cancel waranty's I didn't know I purchased More
by Just us 4
Employees Worked With
Alicia Leslie
Helpful May 22, 2014
New car experience I felt like I got the price I was looking for but it seems that the dealership wanted to play a game with me. I talked to a salesman first and got in I felt like I got the price I was looking for but it seems that the dealership wanted to play a game with me. I talked to a salesman first and got insulted with the price for my trade in. I do not blame the salesman for that. When I said no twice, a second man came out and re insulted me with his offer. This person could have stayed in his office as he clearly thought I was joking when I rejected his "best" offer. As I walked out the door, a third person (manager) came out and agreed to my price. I was happy with the final deal but felt they didn't need to play these games. Once the price was agreed on, I had to wait at least one hour before I was able to finalize the transaction. This happened the last time I bought a car at an Ewald dealership. I feel this is excessive. They did wash the car and put gas in it, which was nice. More
by suds1128
Employees Worked With
three
February 27, 2014
My experience was excellent. They worked hard to put me in the car i wanted. they ALL were very friendly and im overall satified with my purchase. in the car i wanted. they ALL were very friendly and im overall satified with my purchase. More
by briaEvans
Employees Worked With
shannon, and business manager
January 21, 2014
Three different managers and a salesman were involved with deal. They always came to talk to us by themselves. Manager 2 (Phil) did not know what first manager 1 (Tom) offered. Made deal with manager 2, with deal. They always came to talk to us by themselves. Manager 2 (Phil) did not know what first manager 1 (Tom) offered. Made deal with manager 2, (who asked if I was Jewish, but none-the-less agreed to a deal). Manager 2, promised to personally deliver the car and correct undisclosed issues with the car, (timing belt was original on 132,000 mile car, breaks needed repair, window didn't work) and he went home, left contract details to salesman who returned with contract with correct price but no mention of items that needed repair, corrected contract, contract signed by manager #1 (Tom), deposit of $500 made on car. Two days later, approximately 2 hours prior to the delivery, salesman calls to tell us that the repairs to the car were not going to be made. Went to dealership to get an explanation, manager 3 came to talk to us even though manager 1 was in his office. Claimed that manager 2 was not their and was not going to be in. We requested that manager 1 come to talk to us since he signed the contract. He couldn't since he was "In a meeting". Manager 2 suddenly appeared (you know the one who was not their). Told us that the repair was too expensive and that they were not going to fix the fan belt. When I reminded him that the timing belt was the issue, not the fan belt ($50 vs. $500) he claimed confusion. He made other statements that I corrected him on which resulted in him stating that I was calling him a liar, told me that their was no way he would sell me the car and threw the deposit at me. Seems to get insulted mighty easily. Talked with owner ?Brian? Ewald, who apologized about 500 times, but I don't think he did anything about it. Believe that his "Sorry,sorry,sorry,sorry...sorry" really meant Sorry you called, but this is how we do business. This was the greatly condensed version, I did write a 3 page summery, which I would be happy to share. Email jakirk@wi.rr.com, I will forward. More
by jkirknashotah
Employees Worked With
Manager Tom and Phil
January 21, 2014
I had taken my Spectra into Ewald for service for the past several months and was always happy with the results. My 2005 Kia Spectra EX was going strong and about to cross 253,000 miles when it was tota past several months and was always happy with the results. My 2005 Kia Spectra EX was going strong and about to cross 253,000 miles when it was totaled in an accident three weeks ago. I wound up in a rented 2013 Kia Soul+ to get around before a making a long work trip the following week... While out of town, Shannon and I talked/emailed off and on about car options trying to come up with a plan of "attack" The day after I returned from my trip, my wife and I met with Shannon and spent most of the day with her at Ewald Kia, test driving a number of vehicles. Shannon had keys and cars ready for us at the mere mention of a model name :-) By the end of the afternoon, she had found a Forte and a Soul that would each make my wife and myself happy. With the two sets of keys in hand, Shannon and Dan worked magic with the numbers so it was like we were getting two cars for the price of one! At the end of the night, we were happily driving our new wheels home! The Ewald Kia staff is awesome. More
by crazycellist
Employees Worked With
Shannon Karow, Dan Gill
November 02, 2013
Outstanding sales, Customer service and Finance team! They worked hard to do everything they could for me! I went to other dealerships and there compasion for the customer outweighs any other!!!I have r They worked hard to do everything they could for me! I went to other dealerships and there compasion for the customer outweighs any other!!!I have reccomended everyone that's asked about my new 2013 Black Kia Optima SX!!! More
by kimk33
Employees Worked With
Alex Korotko
April 14, 2013
Steve and Dan were great to work with. They made buying my van a pain free experience. I recommend Ewald Kia to anyone who wants to buy a car. my van a pain free experience. I recommend Ewald Kia to anyone who wants to buy a car. More
by sadushek
Employees Worked With
Steve Recht, Dan
November 14, 2012
Chris is a consummate professional; honest, fair, knowledgeable and has a great sense of humor. I highly recommend working with him. Chris was patient with my many questions and test drives. He wa knowledgeable and has a great sense of humor. I highly recommend working with him. Chris was patient with my many questions and test drives. He was terrific to work with. More
by lindalayber
Employees Worked With
Chris West
October 26, 2012
I was in the market for a new vehicle and although I had already picked out a used vehicle at another dealership, I went to Ewald to see what they might be able to offer. Both Lusa and Mike worked with me t already picked out a used vehicle at another dealership, I went to Ewald to see what they might be able to offer. Both Lusa and Mike worked with me to understand my needs and were able to put me into a new vehicle at a more than competitive price. The deal was very fair, surpassed my expectations, and the new Sorento was exactly what I was looking for. They were both very personable and knowledgeable. There was no "high pressure". Instead they worked very hard to find me exactly what I wanted at a very good price. The whole experiance was enjoyable and both my wife and I are very pleased. Would recommend you try Ewald KIa in Oconomowoc if you are in the market for your next vehicle. More
by Ronsal67
Employees Worked With
Lisa Rosholt and Mike Carey
October 09, 2012
Steve was very knowledgeable about all of the features, most important the new electronic features, on my new 2013 Kia Optima. He was very patient and thourough. I appreciated his friendliness. It was wort most important the new electronic features, on my new 2013 Kia Optima. He was very patient and thourough. I appreciated his friendliness. It was worth the drive from Milwaukee to work with Steve Svec! More
by melanieswank4
Employees Worked With
Steve Svec
