Ewald's Hartford Ford

We purchased a 2005 F150. We love the truck. We had an issue with the top rail on the tailgate and Tony took care of it right away. Thanks for the great servie. We will be back. issue with the top rail on the tailgate and Tony took care of it right away. Thanks for the great servie. We will be back. More

I appreciated being able to get rapid responses from Gary to my many emails & Q's as I spent 3 months researching different dealers & websites narrowing down to exactly the vehicle & options I wanted. Knew to my many emails & Q's as I spent 3 months researching different dealers & websites narrowing down to exactly the vehicle & options I wanted. Knew I wanted a 2012 Ford Flex, but SEL or Limited? AWD or FWD? Two-tone roof color or monochrome? Black or dark blue? Then, when I saw Ewald Hartford's internet price was over $6,200 under MSRP, I was real happy. I ended up going with the 0% financing vs. the $1,500.00 customer cash, but it was still over $4,700 under MSRP, so again, a great price on an amazing dark blue Flex Limited! Also, Ewald's a very accommodating dealership as our 4 mostly well-behaved pre-teens / teens killed the time by salivating over the stunning Shelby Cobra & Taurus SHO in the showroom. And the popcorn. More

They were very fair. Worked with us and explained many details we may not have understood. They made us feel happy and satisfied as we drove off in our new truck. details we may not have understood. They made us feel happy and satisfied as we drove off in our new truck. More

Not what I expected from a dealership. Took hours to purchase my car. Refused to add more gas to make it home. Had to buy gas on my way home. When purch car beware they gave me only 5 options all w/insu purchase my car. Refused to add more gas to make it home. Had to buy gas on my way home. When purch car beware they gave me only 5 options all w/insurance included. 2/28th sent fax to cancel additional insurance was told over phone would be taken care of. As of 4/4th still not done. More

Called ahead on used truck they had on there lot. When I got there the truck was up front ready to be looked at. Very nice people to talk to and where able to work with very well. I will recommend this deal got there the truck was up front ready to be looked at. Very nice people to talk to and where able to work with very well. I will recommend this dealership to anyone who asks. More

Overall service was great, they provided me with a vehicle that I can use to go to and from work and school. The customer service was excellent and they were able to work with me on getting the best d vehicle that I can use to go to and from work and school. The customer service was excellent and they were able to work with me on getting the best deal. More

Great people. Great service. 3rd vehicle we bought from Ewald in the last 3 years. We would highly recommend Ewald for your car buying needs. Ewald in the last 3 years. We would highly recommend Ewald for your car buying needs. More

While on the computer tonight, I was reminded of your While on the computer tonight, I was reminded of your Dealership/Service dept. The smell of Gasoline lofting through the air in my house and garage i While on the computer tonight, I was reminded of your Dealership/Service dept. The smell of Gasoline lofting through the air in my house and garage is so strong from my wife's minivan. I cant park it in the garage any more because Im afraid my house is going to blow up, and Im not exaggerating it smells like someone dumped a gallon of gas on the floor! I had it towed to you guys because it stalled on the road. days later i had to call you because of no response,then after 600 plus dollars worth of fuel pump repairs you call us to come get our vehicle. We get in the vehicle and the blower is not working, so you repair that, then the engine light comes on. you make that go off. but guess what, that is on again! Im am soooo dissatisfied with your service department. I could bring it back again but im afraid something else would be screwed up. Will i ever bring a vehicle to you again NO! Would i ever recommend you to anyone NO! Much like many other company's today, how quick can we get the job done, and how much profit can we make. And i speak from experience because i work for people like that. get in get paid and get out. I like to take pride in my work but there's no time for that anymore.Happy customers are life long customers and im not happy! sincerely Tom Vana. More

Just got a new fusion and shopped around in person and online. Ewald matched competitors price and the difference was the staff, Jerry new more about the car than any other rep I met. The e3ntire team m online. Ewald matched competitors price and the difference was the staff, Jerry new more about the car than any other rep I met. The e3ntire team made me feel comfortable. The Fusion is an awesomne car, I traded my 5 year old toyota for made is the usa and glad I did! More