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Ewing Buick GMC - Service Center

Plano, TX

4.2
503 Reviews

503 Reviews of Ewing Buick GMC - Service Center

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October 27, 2020

Ben (Service) is always awesome! He is very helpful and provides detailed information of what is being completed along with estimated costs. Thank you Ben!! More

by lydiam_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (Service Team)
October 26, 2020

I had my car repaired St Ewing Buick GMC and they did an awesome job. A big shout out to Trace Connor who delivered outstanding customer service to me. More

by Acquaye1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trace Conn
October 19, 2020

Have met most of service advisors and all are friendly. I usually interact with Steve Fortner, who is always friendly, respectful, professional and prompt with keeping me informed. I have really appreciated More

by Catherine G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fortner (5 stars)
October 19, 2020

Poor communication. Kept my car 3 days before providing an estimate for repairs even though they have an army of service reps. Good repair work More

by Repair customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
October 09, 2020

Very disappointed with body shop/NO communication AT ALL. Another disappointment using this dealership and will never return or recommend to anyone I know ever. More

by Ptchalupa51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Allen/ body shop
October 07, 2020

Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer service! Great customer service!!!!!!!!!!!great customer service! Great customer service! Great customer servi More

by juangtz.jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin
September 28, 2020

I received outstanding service as always from Ben Towb and the service technicians. They had me in and out even quicker than expected. I’m 100% satisfied with my experience. Thank you! More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Towb
September 28, 2020

Service Dept is always friendly and professional. I can make an appointment for service and schedule it when it works during my day and plans. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Anker
September 22, 2020

Excellent service and advisors. Clean and nice facility. I bypass my local GMC dealer for this one. It’s the real deal when it comes to customer service and I trust my vehicle in their hands 100% More

by Narobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bearden - Service Advisor
September 22, 2020

Best service from Brad Ancker. I always feel safe when driving off with my GMC knowing Brad and his tech team did a great job making sure my GMC is well maintained. More

by Ms.Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Ancker - Service Dept
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