Ewing Buick GMC

Mr Levine is very professional and thorough! His work ethic assures me that my Acadia is well taken care of - every time!! His work ethic assures me that my Acadia is well taken care of - every time!! More

My experience with this dealership’s service department was extremely frustrating and disappointing. After picking up my truck from service, I discovered damage on the passenger door that was not visibl was extremely frustrating and disappointing. After picking up my truck from service, I discovered damage on the passenger door that was not visible in the dealership’s own pre-service inspection photos. When I brought the issue to management’s attention, I expected a professional investigation. Instead, I was met with excuses and dismissal. The service manager, Pete Mueller, told me the dealership’s photos were too low quality to prove anything. However, those same photos were taken by the dealership to document the condition of my vehicle before service. When I pointed out that the damage was not visible in the dealership’s before-service photos but was clearly visible in my timestamped photos taken after pickup, Pete dismissed it as a “difference of opinion.” What made the situation even worse was the contradictory explanations I received. First, Pete claimed the damage looked old and not fresh because there were no paint chips. Then he suggested that because I had possession of the truck for about an hour after pickup, I could have caused the damage myself. Those two explanations directly contradict each other. Either the damage is old, or it happened after pickup—it cannot reasonably be both. Rather than taking ownership of the issue or conducting a fair investigation, it felt like the goal was simply to come up with reasons to deny responsibility. At no point did I feel that my concerns were being taken seriously. This experience completely destroyed my confidence in this dealership. Between the damage to my vehicle, the refusal to take accountability, and the contradictory explanations I received from management, I cannot recommend doing business here. There are plenty of dealerships that value their customers and stand behind their work. Based on my experience, this is not one of them, and I would strongly recommend taking your business elsewhere. More

Tired of the gouging. Oil change and filter change has shop fees of $37.00. What for? A $2 rag. Oil change and filter change has shop fees of $37.00. What for? A $2 rag. More

Had truck serviced there for 7 yrs. ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last st ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here! More

My Service tech, Mike was very helpful in my visit. I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the oil filter might be loose. He checked it out and was so nice. Thank you More

Alex has always been good at solving my auto problems. He always listens, is friendly and courteous and keeps me informed. He always listens, is friendly and courteous and keeps me informed. More

Great service. They go way above and beyond. I will definitely be back. And I refer people daily. They go way above and beyond. I will definitely be back. And I refer people daily. More

Herb in service is very professional and caring Randy in sale is also very professional and personable bought 2 cars from hom and will continue to do so sale is also very professional and personable bought 2 cars from hom and will continue to do so More

Herb in service is very professional very caring Randy in sales is also very professional and I have dealt with him on numerous occasion I bought 2 cars from him he’s awesome sales is also very professional and I have dealt with him on numerous occasion I bought 2 cars from him he’s awesome More