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Ewing Buick GMC
Plano, TX
1,760 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 511 service reviews
June 05, 2026
Tired of the gouging. Oil change and filter change has shop fees of $37.00. What for? A $2 rag. Oil change and filter change has shop fees of $37.00. What for? A $2 rag. More
by jay
March 31, 2026
Had truck serviced there for 7 yrs. ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last st ,not a problem. Last year and a half had to replace antifreeze cap because it was left off,had to reset my own oil reminder,no big deal but... Last straw,this time had an issue which they fixed for me. They neglected to tell me "Hey your truck is fixed but your fob doesn't recognize the driver,sooo your settings for your seat and mirrors don't work. Ohh,and also your phone won't work either. Bought brand new and the Salesman set it up no problem. Seems like there is a step missing here! More
by bwmc79
Employees Worked With
Service
January 14, 2026
My Service tech, Mike was very helpful in my visit. I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the I have always brought my car in for all service ever since I bought it in 2012. I had a little oil residue from the oil change and was concerned the oil filter might be loose. He checked it out and was so nice. Thank you More
by Kdclearlake
Employees Worked With
Mike Green
September 22, 2025
Herb in service is very professional and caring Randy in sale is also very professional and personable bought 2 cars from hom and will continue to do so sale is also very professional and personable bought 2 cars from hom and will continue to do so More
by Ancillotti
September 22, 2025
Herb in service is very professional very caring Randy in sales is also very professional and I have dealt with him on numerous occasion I bought 2 cars from him he’s awesome sales is also very professional and I have dealt with him on numerous occasion I bought 2 cars from him he’s awesome More
by Ancillotti
Employees Worked With
August 20, 2025
Easy process from beginning to end. Nice lounge. Too bad no one offered to sell me a new car while I wandered around the showroom. My wife really liked the Arcadia. Nice lounge. Too bad no one offered to sell me a new car while I wandered around the showroom. My wife really liked the Arcadia. More
by james.cook
Employees Worked With
Alex Gaden
May 16, 2025
Great dealership and very competent service advisor. Time duration for oil change, filter, tire rotation was longer than I expected, but work accomplished was excellent. Time duration for oil change, filter, tire rotation was longer than I expected, but work accomplished was excellent. More
by esaenz
Employees Worked With
Brad Aker
