Back

Ewing Buick GMC - Service Center

Plano, TX

4.8
477 Reviews

477 Reviews of Ewing Buick GMC - Service Center

Sort by
December 19, 2022

They fixed my problem only for new ones to arise, I've taken my car here a few times and in just the last 6 months racked up over 6k in repair charges, allot more altogether with my other visits but lucki More

by Jose Arceo
Price Transparency
Price Transparency
Workmanship
Workmanship
Service Time
Service Time
Service Communication
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Braden
November 22, 2022

Took care of one of my rebate issues ordering what I really made my appointment for, waiting on response of part being in again More

by sharonk_lee
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 19, 2022

Associates were very professional. I bought my Encore 2 years ago and took it in for inspection that was complimentary. All I needed was new wiper blades and they honored my $5.00 off More

by Edwina Hollywood
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, assistant service manager
Oct 19, 2022 -

Edwina Hollywood responded

Thank you once again.

October 12, 2022

Dealership Service Department is set up to offer a customer experience that is comfortable and inviting. Just walking in you feel like it is an upscale experience with the service agent stations. The More

by Yo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Breydan
October 06, 2022

It was a pleasure dealing with the service department. Ben Towb was very professional and great to work with. More

by Pricegk01
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ben Towb
September 29, 2022

Easy to schedule appointments, service writer very knowledgeable and helpful in determining needed services. My next GMC will be purchased at Ewing! More

by ltrichel
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Ancker
September 14, 2022

Staff always courteous, facilities clean and inviting with comfortable waiting area. Accommodating to work while waiting More

by Dbaroncook
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad in service
August 27, 2022

Smooth and easy . Staff was very courteous. Service of the vehicle was quick and thorough. Would have appreciated if we got more discount. More

by Sridevidr
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim at GMC Buick, Plano
August 27, 2022

They were very kind, professional and efficient, as always! They always take good care of both the car and the customer. More

by stephbowers
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve and Dan
August 18, 2022

All great - except the oil splashes on my console between front seat from techs hands. Need to clean that up or better yet put down some paper. More

by Lou_Fletcher
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Manager - Steve
1
...