Ewing Subaru of Plano

Our salesperson Reggie Howard is the reason this dealership is getting such a high rating. He stayed late one evening to wait for our arrival, he made the entire process very smooth and proactively dealership is getting such a high rating. He stayed late one evening to wait for our arrival, he made the entire process very smooth and proactively shared updates along the way. His professionalism and exceptional customer service made my car purchase the very best one. More

Nicole Genova was very helpful and I give her a number 10 she was very sweet and nice 👍👍 👍we love our car I would do business again and refer our relatives and Friends her way Thanks Jerry and Leatha Holl she was very sweet and nice 👍👍 👍we love our car I would do business again and refer our relatives and Friends her way Thanks Jerry and Leatha Holloway More

Awesome experience with everyone being kind, professional and ensuring I was satisfied! Very happy overall and ensuring I was satisfied! Very happy overall More

Maria, our Service Writer was very helpful. We had a broken windshield replaced. No problems. This dealership is wonderful. Our 5th Subaru. Will never have another brand. We had a broken windshield replaced. No problems. This dealership is wonderful. Our 5th Subaru. Will never have another brand. More

Ewing Subaru was very helpful , and Nicole our sale was very help with every step of the purchase of the vehicle . very help with every step of the purchase of the vehicle . More

First let me start with full disclosure, Im a Fixed operations Director for a completely different Auto Group, but I value The Subaru brand and would only have my certified Preowned Service done at a S operations Director for a completely different Auto Group, but I value The Subaru brand and would only have my certified Preowned Service done at a Subaru shop, that being said, Im hyper critical, I reached out to a service manager and was connected with the drive manager, they were accommodating but failed to Communicate fully critical details that could have soured the experience but let me tell ya’ll, Maria Raldiris even though she just started as a service advisor (you learn quick in this business or you dont last) she blew me away!!! She was awesome, end of the day, she could see the light at the end of the tunnel and didnt let the hiccup in communication stop her, she got me a loaner, got my concerns detailed on the Repair order, as a professional I was impressed, as a customer I was won, her card is in my car and she will be my goto Service Advisor, mind you I didnt buy my car here I bought my vehicle at a competitor, as they were my local dealer at the time, mind you I havent spoken to those guys since I bought my vehicle, so guess who My people are now? Ewing Subaru, they were awesome! Buy and service with confidence these guys understand and know service, and go see Maria! Btw I wasnt just there for free stuff/warranty stuff as a professional in the industry I understand how important it is to do your factory recommended interval services, those always come out of pocket, and I was prepared for it,I wont take my Subie any where else in DFW! More

Nicole was really helpful in making the experience a good one. As always, good experience. one. As always, good experience. More

They took great care of me and my car through the entire process. They took the time to keep me informed and had an easy to use text messaging system and dashboard to see my car throughout the entire proces process. They took the time to keep me informed and had an easy to use text messaging system and dashboard to see my car throughout the entire process. More

Great place for your car needs. Staff is very friendly and helpful in every way Staff is very friendly and helpful in every way More

Great service from Edwin on the used car side and V in finance! Edwin and V were both very nice and helpful! Other sales members greeted me, held the door for me and seemed upbeat. The entire team seemed finance! Edwin and V were both very nice and helpful! Other sales members greeted me, held the door for me and seemed upbeat. The entire team seemed happy to help, with the exception of the front desk girl on the new car side. While I was waiting to sign docs, she seemed incredibly put out that I asked her to call Edwin to let him know I left my phone in the car. Rude and never showed any courtesy at all! She is NOT a fit for customer service. I'm so disappointed the dealership doesn't offer free car washes, used car warranty or satisfaction return policy. But, the car is in great shape and I was overall very pleased! Thank you!! More