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Excalibur Auto Group Inc
Kennewick, WA
5 Reviews
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Showing 5 reviews
November 11, 2022
I just bought my 2nd car from Joel @ Excalibur and once again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to c again I'm blown away by the service, I literally bought this PERFECT 2021 suv via txt msgs & voice txt cuz I work 6 days a week & have ZERO time to come in, the entire process took about 2hrs, after telling Joel what I wanted he txt'd me a link to a car he thought id like, it was perfect except it didn't have autostart, i told Joel, no way, gotta have autostart & he got me a factory installed autostart for FREE, who does that? i took a quick break from work to sign the paperwork, took it for a test drive & it's PERRRRFECT, I will never buy a car from ANYONE else, these guys have the best deals, super nice rides & their lightning fast! THANK U Joel @ Xcali in Kennewick, WA, im sooooo happy AGAIN! More
by Angelinas72
Employees Worked With
Joel Morales
Helpful April 01, 2022
100% RECOMMEND! These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The pr These guys made my buying experience perfect! Simple, quick and AMAZING service! I couldn't be happier with the entire staff at Excalibur. The process was so easy, they listened to what I wanted, brought me in for a test drive and BAM! Done deal. More
by lollileaps71
Employees Worked With
AVery
November 09, 2017
3rd car bought and screwed over I thought they were a good company and went to them for our 3rd car. They needed to get us to a certain price point to finance us, but instead of poin I thought they were a good company and went to them for our 3rd car. They needed to get us to a certain price point to finance us, but instead of pointing this out and pushing us to the new low mileage cars we were looking at, they charged us almost $4k in extras and then rushed through the signing so we didn't see the new total purchase price. Now we are stuck underwater with a used car. Never again will I return!!! More
by Tifa1724
Employees Worked With
Kevin
September 19, 2017
They Lied. The vehicle I just purchased from Excalibur Auto Group Inc. Just cost almost $1884.00 in repairs. A car their Salesman, Joe Morales, promised went thr The vehicle I just purchased from Excalibur Auto Group Inc. Just cost almost $1884.00 in repairs. A car their Salesman, Joe Morales, promised went through an extensive maintenance check prior to putting on their lot for sale. A vehicle I got a copy of their maintenance report on prior to purchasing just to be sure what he was telling me was correct, and it showed no issues. Everything checked off as in good condition. I haven't even made the first payment, I'm still driving around with the temporary tags. And my car has been in the shop 3 times already. If anyone is looking for a new/used car DO NOT GO TO EXCALIBUR. I am still waiting on the paperwork showing they kept with their end of the deal and written in my contract. 4 new tires, and oil changes for life. I have yet to receive any paperwork showing they replaced my tires or even did the oil change, even though my car sat in their service shop for 2 days waiting to get these things done. 2 weeks later and I'm still waiting for paperwork. More
by Brenda Tello
Employees Worked With
Joe Morales
