Excel Auto Lounge

My experience with this dealership was and still is terrible. I purchased a Jeep Gladiator for my son. When I arrived, they told me that I had to finance the car or they would add at least 10% to the terrible. I purchased a Jeep Gladiator for my son. When I arrived, they told me that I had to finance the car or they would add at least 10% to the sales price. And that I had to "promise" to not pay off or refinance the car for at least 90 days (to keep their commission from financing company, or they wouldnt sell me the car. The sales person tried to sell me their warranty which I declined. The brakes felt loose and car smelled like cigarette smoke, the sales person said if I leave the car for a few days they would replace the brakes and get rid of cigarette smoke with their detailing service. They also tried to sell me a vehicle location system which I declined, they told me they would charge me $600 to take it out which is a joke, I agreed to pay $600. I picked up the car 4 days later, salesperson said they couldn't do anything about smoke because they switched detailing companies and new one had no odor bombs to fix it. It has been 45 days, they still have not activated the "vehicle location system", I've called over 20 times. Nobody calls me back and when I call they just leave me on hold. Sales person sends texts that it will happen by end of day or next day, but never happens. I regret doing business with this dealership. They are the ones who give used car dealerships a bad name. Do NOT waste your time here, do NOT trust what they say about the car or what they will do for you. I hope my experience saves one person, or more, from wasting their money there. More

Very pleased with the visit. The showroom employees are incredibly Courteous and polite, it's a pleasure to communicate with them. The entire purchase process was clear and Effic The showroom employees are incredibly Courteous and polite, it's a pleasure to communicate with them. The entire purchase process was clear and Efficient, without unnecessary paperwork. The car pleases every day, the service is top notch. More

Everything here is honest, open and without any hidden fees or overpayments. Before signing the contract, I was allowed to study the documents in detail and inspect the car from all sides without any prob fees or overpayments. Before signing the contract, I was allowed to study the documents in detail and inspect the car from all sides without any problems. The staff is extremely polite. More

Very comfortable salon with a truly professional approach to the client. They calmly showed us the chosen car, gave us time to think everything over and did not impose anything, which is a separate plus. In to the client. They calmly showed us the chosen car, gave us time to think everything over and did not impose anything, which is a separate plus. In the end, we made the purchase without hesitation. More

The car dealership has a really great selection, and all the cars are in good condition, and the real information completely matches the description. The managers are pleasant to talk to, they advise compet the cars are in good condition, and the real information completely matches the description. The managers are pleasant to talk to, they advise competently and professionally. I am very grateful for the humanity and support at every stage! More

If you need to buy a car quickly and without hassle, then this is the place for you. Their process is super efficient, everything is clearly on time. The manager guy was very attentive, noticed what was impo this is the place for you. Their process is super efficient, everything is clearly on time. The manager guy was very attentive, noticed what was important to me, and picked up the perfect package. The car is great, thank you! More

I recently became a car owner myself, took a car to Excel Auto Lounge and was delighted with the service. The selection of used cars here is top-notch, all cars are in excellent condition. They helped me cho Auto Lounge and was delighted with the service. The selection of used cars here is top-notch, all cars are in excellent condition. They helped me choose the perfect option. More

I haven't seen such a cool attitude towards buyers in a long time. The guys work mega professionally, without any pushiness or attempts to just sell something. The whole buying process went just Seamless, long time. The guys work mega professionally, without any pushiness or attempts to just sell something. The whole buying process went just Seamless, like butter. The car was picked up the same day in great condition. Thank you! More

The service is simply Exceptional, the guys are really great. Special respect for the fact that they are super Responsive, I wrote to them in direct almost at night, and they answered me immediately and b great. Special respect for the fact that they are super Responsive, I wrote to them in direct almost at night, and they answered me immediately and booked a car for inspection. The next car is only yours! More

The salon is modern and well-maintained. The loan was selected and issued right on the spot, and on completely adequate and favorable terms, now I pay it off without any stress. The car is j The loan was selected and issued right on the spot, and on completely adequate and favorable terms, now I pay it off without any stress. The car is just great, it behaves perfectly on the road and does not require any investments More