Excellence Auto Direct

Five Star Service from Excellence Auto I had a very pleasant experience working with the sales lady Raven Franklin and Matt Riahi . The price of the Infiniti QX 80 was the best price in t I had a very pleasant experience working with the sales lady Raven Franklin and Matt Riahi . The price of the Infiniti QX 80 was the best price in the market, the vehicle was in very good condition and their service was exemplary. We got the best interest rate and a good price on the extended warranty and gap insurance. We also completed the test drive, purchase and finance paper work in less than one hour. Overall five star service and a great buying experience. We will recommend Excelence Auto to all our friends and family . Tony Joseph Dallas, Texas More

Awesome Service!!! Real Pros!!!! Best Pre Owned Dealer!! Chris helped me and was very helpful!! Very clean dealer and everyone was very professional! I definitely recommend Excellent Best Pre Owned Dealer!! Chris helped me and was very helpful!! Very clean dealer and everyone was very professional! I definitely recommend Excellent Auto Direct More

No Different Than Any Other Used Car Dealer!! Visited late in the day to look at a car. Went for a quick test drive and we were going to think about it and come back. Owner continued to ask what Visited late in the day to look at a car. Went for a quick test drive and we were going to think about it and come back. Owner continued to ask what he could do and was agreeing to fix some cosmetic issues we saw. We trusted them and purchased the car. The day we picked it up my wife noticed the driver mirror would not work. Contacted salesman Seth and he said they would take care of it. Stayed in contact until the night before our appointment when I got a text from Seth saying they would not fix it because the owner said the cars are sold as is. I would not trust them, they are no different than any other used dealership. They say on the website "We Take Care of our Customers no matter what". I think that means until they get their money. More

Illegal Business Practices Excellence Auto Direct.  The are clearing the codes off of cars before selling them. I helped my daughter buy a car from them. I test drove it. There Excellence Auto Direct.  The are clearing the codes off of cars before selling them. I helped my daughter buy a car from them. I test drove it. There were no lights on. A few days after buying the car , the Air Bag Light came on, the Tire Pressure light came on, the speedometer wasn't acting right.  Today I had the car throughly checked out by another dealership, Toyota of Richardson. I have attached their report.  The Technician stated that the Air Bag literally came off in his hand. Now the whole steering wheel and air bag has to be replaced. The Speedometer is also not working right and has to be replaced. And the pan the protects the engine underneath also has to be replaced. This adds up to almost 3600.00 in safety repairs. This was clearly hidden from us. There is no way the codes cleared themselves. My daughter could have really been hurt had she been in an accident with the Air Bag improperly installed. I don't want someone hurt because they are trying to make a quick Buck. Excellence Auto Direct - Owner Matt Riahi More

Great Service Would just like to thank Jonthan Sellers and his Owner Mark for the great service I purchased my Escalade from them,under promised and over delivered Would just like to thank Jonthan Sellers and his Owner Mark for the great service I purchased my Escalade from them,under promised and over delivered treated my time like it was there time. Will send my family and friends if they are looking for a great used car at a price. David H. More

Exceptional service and a dealer who cares! This is the third time I purchased a vehicle and they have an exceptional car inventory so you will not be disappointed . From finance to sales, the p This is the third time I purchased a vehicle and they have an exceptional car inventory so you will not be disappointed . From finance to sales, the professionalism and service is outstanding! Matt Riahi, General Manager is awesome and will definitely take care of you. From my personal experience, Matt ensures a seamless process and the experience is stress free so you can enjoy your time there while purchasing a vehicle. I also worked with Anthony, Sales Manager who is wonderful to interact with so ask for him when you come by as he assisted a friend that I referred too as well. Every detail of your car will be taken care of from their entire staff who work tirelessly behind the scenes to ensure perfection and that says a lot about this dealership. You will be extremely happy!!!! More

Excellence auto Ash was so helpful. I was looking for a Cadillac and I found this car here at excellence auto direct super clean car and ash made the whole process ve Ash was so helpful. I was looking for a Cadillac and I found this car here at excellence auto direct super clean car and ash made the whole process very easy More

Great Service. Great Customer Care. I had a really good experience with this dealership. The staff was helpful in choosing my new vehicle. They really paid attention to my family's needs I had a really good experience with this dealership. The staff was helpful in choosing my new vehicle. They really paid attention to my family's needs. Will shop here again. More

Great inventory of cars!!!! Great salesman!!!! Go see Naveed for your next car!!!! So many options to choose from!!!! Great inventory of cars!!!! Great salesman!!!! G of cars!!!! Great salesman!!!! Go see Naveed for your next car!!!! So many options to choose from!!!! Great inventory of cars!!!! Great salesman!!!! Go see Naveed for your next car!!!! So many options to choose from!!!! More

Great experience This was my first car purchase. The team made the whole process very pleasant and east. I would definitely go back to this dealership in the future an This was my first car purchase. The team made the whole process very pleasant and east. I would definitely go back to this dealership in the future and would recommend it to all my friends and family. More