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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.5
1,517 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,517 reviews

July 17, 2026

The entire staff was so helpful. We went there looking to replace a totaled car and we found one so quick More

by Treymiller2016
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
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Jul 17, 2026 -

Exceptional Motorcar responded

It’s wonderful that Angela and the team guided you so smoothly in replacing your totaled car. We’re glad you found a Ford so quickly. Congratulations on your new vehicle!

July 15, 2026

Absolutely horrible. Lied to us, cussed at me. Gave me a vehicle with safety issues and gaslit us. More

by lizsensibaugh
Recommend Dealer
No
Employees Worked With
Quintin Fleming
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quintin Fleming
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Jul 19, 2026 -

Exceptional Motorcar responded

We're sorry to hear about your experience, Liz, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Jul 19, 2026 -

lizsensibaugh responded

That’s funny. Because just Tuesday I gave you one more chance to communicate with me and you ignored me, wish I could add the text messages from you! . It’s ok! Hopefully people will see my review and at least look at other reviews, and how you normally attack any customers who make a true review. We’ve made sure to scrape all signs of your dealership off our car so no one else we know goes through the same thing. Proper people have been notified.

June 29, 2026

Pleasant to deal with, good selection of vehicles, only with you'd be willing to negotiate more. More

by jamlar95
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Report | Print
Jun 30, 2026 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Exceptional Motorcar.

June 24, 2026

Deacon and the staff were great. The inventory is impressive and the deal was no hassle. Very pleased. More

by mothslaw
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quintin Fleming
Report | Print
Jun 24, 2026 -

Exceptional Motorcar responded

It’s great to hear that Quintin and our team provided a hassle free Chevrolet Impala purchase and that our selection impressed you. Thank you for choosing us and enjoy your Impala!

June 24, 2026

Amazing environment sold my my dream car at an amazing price a veloster N. Hanna was an amazing sales person and was relaxed and the car was in perfect condition. No mechanical issues at all (: More

by Iamkspink
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Report | Print
Jun 24, 2026 -

Exceptional Motorcar responded

Angela and our team are thrilled that the atmosphere helped you find your dream Hyundai Veloster N at an outstanding price. We’re glad the car’s condition met your expectations and that you felt at ease throughout the process. Thank you for sharing your positive experience and we look forward to assisting you again.

June 24, 2026

Very honest represents there vehicle very well. All associates of the dealer work well with the customer. No xx.. More

by Dastoynie
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Limbaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Exceptional Motorcar responded

We appreciate you noting our honest vehicle presentations and how well our associates work together. It’s great to hear that your used Ram 3500 met your expectations. Please let us know if there’s anything else we can help you with.

June 17, 2026

I met with Deacon and he helped me find a great deal on a new to me used vehicle. No issues. More

by kurtj226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deacon Crates
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Jun 17, 2026 -

Exceptional Motorcar responded

Thank you for rating us 5 stars. We’re glad you found an outstanding deal on your Chevrolet Blazer and experienced a smooth process. We look forward to assisting you again.

June 08, 2026

It was flawless , we enjoyed our experience And Hannah is the best , friendly , and listens . More

by Scooper624
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Report | Print
Jun 08, 2026 -

Exceptional Motorcar responded

Thank you for choosing your Chevrolet with us. We’re delighted that everything was flawless and that Angela provided friendly, attentive service. Enjoy every mile in your vehicle.

June 05, 2026

Fast and to the point They had everything in place when I got there, the staff made everything feel comfortable More

by lamarjohnson15
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Report | Print
Jun 06, 2026 -

Exceptional Motorcar responded

Thank you for choosing the Chevrolet Silverado 1500. We’re glad Angela and our team had everything prepared when you arrived and helped you feel at ease.

Jun 06, 2026 -

lamarjohnson15 responded

Thankyou

May 27, 2026

Not very involved was there twice before I seen the person I talked to and even then he was just kinda here it is take it or leave it More

by jringler1973
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Commisso
Report | Print
May 31, 2026 -

Exceptional Motorcar responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with you and our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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