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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.6
1,457 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,457 reviews

January 19, 2024

Good except for the fact they don't check out their cars before selling them so now I will have to replace a head gasket on a car I have owned for a week More

by Chanceleroysolar
Recommend Dealer
No
Employees Worked With
Quintin Fleming
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming
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Jan 24, 2024 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2024

Nice to work with and friendly Knowledgeable staff with no pressure sales. Prompt response time when asked a question More

by Sickmiller19
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming
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Jan 21, 2024 -

Exceptional Motorcar responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Exceptional Motorcar!

January 18, 2024

Easy, clear, professional Josh was great. He knew what I wanted, found the car & made the process simple More

by pamchaney
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman, Josh Brinkman
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Jan 19, 2024 -

Exceptional Motorcar responded

We are so glad that we had the opportunity to work with you, and that Josh could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 18, 2024

The gentleman Jake Mcguire's was great working with he listened to us and we found what we were looking for. Thank you Jake More

by sproxmire
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Mike Coleman
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Jan 19, 2024 -

Exceptional Motorcar responded

Thank you so much for choosing Exceptional Motorcar! Please let us know if we can be of any more assistance!

January 17, 2024

Good selection. Friendly sale people. Good follow up on an issue. Quick follow up with a title during the holidays. More

by CenBaywood
Recommend Dealer
Yes
Employees Worked With
Brenon Berry, Brenon Berry
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Jan 18, 2024 -

Exceptional Motorcar responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 16, 2024

I came from out of town Niagara Falls New York Brenna was awesome and so is Mike Hamilton the finance manager was definitely recommend to friends out of town More

by niagaranevada
Recommend Dealer
Yes
Employees Worked With
Brenon Berry, Brenon Berry
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Jan 16, 2024 -

Exceptional Motorcar responded

Thanks for your feedback on your recent visit to Exceptional Motorcar. It's great to hear that Brenon and Mike were able to assist you with your new vehicle and that you had such a positive experience. We look forward to working with you again!

January 16, 2024

I asked Jake what was available in my range that I could afford and he was very interested in helping and helpful glad I came to you guys More

by mattbooth794
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman, Alyssa Hoffman
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Jan 16, 2024 -

Exceptional Motorcar responded

Thank you, Matt, for your business and this review. We're happy to hear that Jake and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

January 16, 2024

Jake was great, he knew right what we wanted. The process was super quick and easy. Mike explained everything in detail of what we were signing. I would 10/10 recommend anyone to exceptional! We More

by madison.keezer
Recommend Dealer
Yes
Employees Worked With
Mike Coleman, Mike Coleman
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Jan 16, 2024 -

Exceptional Motorcar responded

Madison, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 16, 2024

great customer service and liked how It was no extra hassle they did great it was proper car dealership. More

by Doriank942
Recommend Dealer
Yes
Employees Worked With
Josh Brinkman, Josh Brinkman
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Jan 16, 2024 -

Exceptional Motorcar responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

January 08, 2024

Jeremy was a ton of help. Got me in the best car, under my budget, and was super friendly throughout the whole process. I am super happy with my purchase and would definitely More

by zachmalic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hines
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Jan 08, 2024 -

Exceptional Motorcar responded

Zach, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jeremy and our team, and we look forward to working with you again.

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