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Exceptional Motorcar

Defiance, OH

4.8
1,383 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,383 reviews

June 16, 2023

Jeremy and everybody who attended to me was great. I had a concern with the brakes and they made it right. I do t have much free time with my job and they were easy to work with and made my life easie More

by clsweet88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Greek, Jeremy Hines
Jun 17, 2023 -

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jeremy and our service team. We truly appreciate your feedback!

June 12, 2023

Honestly the name fits the dealership very well vehicles and service are very exceptional couldn’t be happier really enjoyed the fact that they weren’t pushy or trying to up sale me they ask what I was look More

by Reece hodge-miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines, Quin Fleming, Brenon Berry
Jun 13, 2023 -

Exceptional Motorcar responded

Reece, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new vehicle and thank you for choosing Exceptional Motorcar!

June 08, 2023

Taylor & Mike were great to work with listened to my needs & concerns. Staff was courteous did not feel pressured walked me through there process. Will be first place I go for my next auto purchase. More

by Burtonblalock
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Addington
Jun 09, 2023 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2023

Jeramy very kind courteous, polite, very informative he went out his way to help us he had a lot of patience with us I fell because we haven’t had a new car in 30 years no wings but it has a KEY which we l More

by Skylight2819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Greek, Jeremy Hines, Quin Fleming, Christina Adkins
May 30, 2023 -

Exceptional Motorcar responded

Mike and Nancy, Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad Jeremy, George and our team was able to help, and we hope to see you again!

Jun 01, 2023 -

Skylight2819 responded

Your very welcome a don’t forget (Mike) yr manager also very helpful a your all very kind!! Have a Good Day always stay Safe!!

May 20, 2023

Our service was Exceptionally Wonderful and we look forward to going for more vehicles and referring friends!! More

by dellingertrucking
Recommend Dealer
Yes
Employees Worked With
Quin Fleming, Quin Fleming
May 22, 2023 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

May 16, 2023

It was a very nice experience. They had what we wanted, got us in ball park range of payments and were able to purchase our new ride thank you. More

by brverfaillie@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brennon
May 17, 2023 -

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2023

Just another used car lot. "Exceptional" bad customer experience. Out of town, I call and make a deal for a used car. Price agreed to, then "manager" raised the price. More

by Dan Green
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brayden Wooten
Jul 08, 2023 -

Exceptional Motorcar responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Aug 03, 2023 -

Dan Green responded

I've received the same cut and paste response from you with no follow-up, again, after multiple attempts. You will be receiving some paperwork at your office shortly from the court.

May 16, 2023

They were very helpful and made sure that I understood everything. They were very professional. More

by Samrydercarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenon Berry
May 17, 2023 -

Exceptional Motorcar responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Exceptional Motorcar!

May 10, 2023

Was at ather dealership , when I drove by test driving a vehicle I saw exceptional dealership. Glad I stop in. Turned out what I was looking for, for the past 3 weeks. They had exactly what I wanted with More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quin Fleming, Benjamin Taylor
May 10, 2023 -

Exceptional Motorcar responded

Thank you for your business and this review, Jeff. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Enjoy your new F-150.

May 09, 2023

Hi He was great and not pushy I appreciate his help in picking out a vehicle More

by bpimom
Recommend Dealer
Yes
Employees Worked With
Brenon Berry, Brenon Berry
May 10, 2023 -

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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