
Exceptional Motorcar
Defiance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had an overall good experience but I didn’t appreciate the sales manager eavesdropping on my wife and I’s conversation via the intercom on the salesman’s desk. The finance manager was terrific, but u the sales manager eavesdropping on my wife and I’s conversation via the intercom on the salesman’s desk. The finance manager was terrific, but unfortunately she had to answer some very basic questions (e.g. details on the remaining manufacturers warranty) that the salesman should’ve been able to answer, but couldn’t. More
Staff is always courteous and willing to help answer any questions you may have. They always work to get you approved and get you into the car you want! questions you may have. They always work to get you approved and get you into the car you want! More
Great dealership, great service from HANNA our sales person,she was awesome to work with. Thanks for Angela for the help with the sales documents to wrap up a great purchase of our vehicle . person,she was awesome to work with. Thanks for Angela for the help with the sales documents to wrap up a great purchase of our vehicle . More
Fast and friendly service ,always has nice trucks on the lot, definitely would buy again .. lot, definitely would buy again .. More
Knowledgeable, polite, and clean vehicles. High quality and a lot of care goes into their services. I especially felt the pricing was fair. High quality and a lot of care goes into their services. I especially felt the pricing was fair. More
Very professional. Good communication. Dealership was clean and people were knowledgeable. Vehicle was as described. Good communication. Dealership was clean and people were knowledgeable. Vehicle was as described. More
Excellent communication. Great selections. Affordable prices. This dealership has it all. Very impressed with staff. Great selections. Affordable prices. This dealership has it all. Very impressed with staff. More
Located the truck online, I live about 3 1/2 hours away. called the dealership and was put in touch with Hannah. I had several questions and she stayed in touch with me over the course of the next week thro called the dealership and was put in touch with Hannah. I had several questions and she stayed in touch with me over the course of the next week through text and email until I could get out there. Experience there was great and a nice clean dealership. So far no complaints with the truck. Hannah was great to deal with. More
Excellent to deal with even after the sale. The service manager fixed an engine code issue with no questions ask! Treated me and my son like family! We will be back! The service manager fixed an engine code issue with no questions ask! Treated me and my son like family! We will be back! More
The sales group was professional and quick. They weren't willing to budge on price though. The vehicle didn't have floor mats and they weren't willing to give me any. The fuel light was on and They weren't willing to budge on price though. The vehicle didn't have floor mats and they weren't willing to give me any. The fuel light was on and they told me they wouldn't fill it up. The price was fair though, it fell in the top third on the bluebook range. I haven't had the vehicle long enough to tell if there was anything wrong with it i may have missed. More