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Exceptional Motorcar

Defiance, OH

4.6
1,458 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
Contact Dealership

20891 CR 424

Defiance, OH

43512

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Showing 1,458 reviews

September 25, 2022

Worked around my schedule and stayed late to get everything done. This is the second truck I have purchased at Exceptional Motorcar and will be back for a third eventually! More

by TDC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley George , Jeremy Hines
Sep 26, 2022 -

Exceptional Motorcar responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Exceptional Motorcar.

September 24, 2022

Simple,Efficient,Easy, Great Service, Nice, Kind, Good, Takes Care Of People,Reasonable,Simple. Smooth More

by AJ3636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Jones Jr
Sep 24, 2022 -

Exceptional Motorcar responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 23, 2022

The staff is very friendly and knowledgeable! They made the car buying experience quick and easy! Quin was awesome to work with, I really appreciate all of his time and help! More

by Kristi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Exceptional Motorcar responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Exceptional Motorcar are glad to have you as a customer.

September 20, 2022

They had a great customer service, answered all my questions and helped me find the best deal they could. Would definitely go back to exceptional auto if I ever need another vehicle. More

by Bradythomas911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Coleman
Sep 21, 2022 -

Exceptional Motorcar responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Exceptional Motorcar, we look forward to having you as one of our valued customers for many more years to come!

September 18, 2022

Quinn was very helpful in finding me the vehicle that worked for me. He was quick to meet me at the door and very helpful through the whole process. More

by Jeturner357
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Coleman, Amber Greek
Sep 18, 2022 -

Exceptional Motorcar responded

We are very happy to hear Quin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2022

Very friendly, Helpful, and nice to my family as well. . Quin was very informative. Thanks More

by motherofmarinec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Exceptional Motorcar responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Quin can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 14, 2022

Quin was amazing in helping me find what I was looking for. He made everything really easy during my car purchase. Exceptional motor car is a great place to go, everyone is so welcoming and helpful. More

by chiquitababy09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Exceptional Motorcar responded

Here at Exceptional Motorcar, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 13, 2022

Wouldn’t work with me on a price or service. They pre install a plug in device that makes your brake light blink and try to charge $500 for it. Said they couldn’t afford the in house labor hour More

by jessepike13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Hines
Sep 17, 2022 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 13, 2022

Jeremy was amazing and made sure I had everything I wanted in the car that I was looking for. Everything was exceptional from beginning to the end. More

by Shamyria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hines
Sep 14, 2022 -

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2022

The service we had was great! They were very helpful throughout the entire buying process. Large selection of used cars to choose from. More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quintin Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Exceptional Motorcar responded

Thanks, Doug, for your feedback on your recent visit to Exceptional Motorcar. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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