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Exceptional Motorcar

Defiance, OH

Overview
Employees
Reviews
Vehicles
4.6
1,462 Reviews
Welcome to Exceptional Motor Car serving the greater Defiance, OH area. Exceptional Motor Car is a Domestic, Import Auto Dealer Our goal is to make your car buying experience the best possible. Exceptional Motor Car's virtual dealership offers a wide variety of used cars. Conveniently located in Defiance, OH we also serve Toledo, OH and Fort Wayne, IN. If you're looking to purchase a used car, you've come to the right place. At Exceptional Motor Car we pride ourselves on being the most reliable and trustworthy used dealer around. Our inventory is filled with some of the sweetest rides you've ever seen! The Used Car Dealer You Can Count On We're the kind of dealer that takes the time and listens to the wants and needs of our clients. We understand that buying a car is a process that takes a certain amount of careful consideration. It's a lot to wrap your head around but at Exceptional Motor Car we do our best to make the car buying experience an easy one. We're the kind of Defiance, OH car dealer that helps you decide exactly what you're looking for. We won't ever make a sale that our customers will end up being unhappy with. We're proud to be the type of Defiance, OH dealer that strives for 100% customer satisfaction.
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20891 CR 424

Defiance, OH

43512

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Showing 1,462 reviews

March 03, 2025

They were very thorough with explaining my coverage options,I was treated instantly had the dealership and helped me with every step More

by chelseabelcher1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Mar 03, 2025 -

Exceptional Motorcar responded

It's fantastic to hear that we provided you with great customer service, Chelsea! We truly appreciate the opportunity to do business with you. Thanks for choosing Exceptional Motorcar!

March 03, 2025

Easy to deal with, low pressure, friendly with lots of choices on the lot to choose from. More

by dtsparks77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Exceptional Motorcar responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 01, 2025

Everything was done smoothly in and out in no time . Mike Limbaugh is the best ! More

by coryboyd.dmp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Exceptional Motorcar responded

Thank you for choosing Exceptional Motorcar. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2025

They were great! Amazing staff. Very friendly as soon as you walk in the door. More

by jmwr23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn, and Mike
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Feb 23, 2025 -

Exceptional Motorcar responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 19, 2025

Had a little hiccup but they worked it out with us will be going back thanks More

by bchewie95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Exceptional Motorcar responded

Thank you for your business and this review. We're happy to hear Angela and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 19, 2025

Zach Spychala was very helpful and professional staying late on Valentines day to complete the deal so we could head back to Indiana without having to come back to finish up. More

by gardenheart2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Spychala
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Feb 19, 2025 -

Exceptional Motorcar responded

Thank you so much for your wonderful review! We are thrilled that Zach had the opportunity to provide you with great service. We thank you for choosing Exceptional Motorcar!

February 06, 2025

I am a repeat customer at Exceptional Motorcar for a reason. Very friendly and organized in getting the deal done in a timely fashion. More

by csiegel0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob and Quinn
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Feb 06, 2025 -

Exceptional Motorcar responded

Thank you for your business and this review. We're happy to hear Angela, Jacob, Quinn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 05, 2025

I felt very well taken care of at Exceptional Motor Car. They made me very comfortable with my choice and talked to me like we knew each other longer than just the surprisingly short time I was in and out! More

by selenaheckman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinten
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Feb 06, 2025 -

Exceptional Motorcar responded

Selena, Thank you for sharing your experience with us! We're happy to hear it went well working with Angela, Quinten, and our team. We truly appreciate your feedback.

January 31, 2025

The service was more than just exceptional,it was amazing! Zach and Angela’s customer service skills were amazing! Zach worked hard to help me figure out what I could get approved for with my first More

by braydencuster22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Commisso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
Report | Print
Feb 03, 2025 -

Exceptional Motorcar responded

Thank you, Brayden, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2025

I was disappointed that the dealer would not accept outside financing and they would not give me as good of a rate as my credit union. I was then lied to I was told I could not refinance the loan for 6 More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angela Commisso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
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Feb 02, 2025 -

Exceptional Motorcar responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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