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Exclusive Motorcars
Randallstown, MD
718 Reviews
If you’re looking for a used car, truck, or SUV for sale in the Baltimore, Maryland, area, look no further than Exclusive Motorcars. Through our wide selection, online tools, and emphasis on customer service, we’ll make sure you have a car-buying experience you won’t forget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 718 reviews
March 09, 2024
Dealership made the car deal work and was very fair to my husband. My previous post should be disregarded because willing to do a good job. I recommend this dealership. husband. My previous post should be disregarded because willing to do a good job. I recommend this dealership. More
by Tate
Employees Worked With
Sales and Management
Helpful March 09, 2024
The worse experience ever! ! I communicated via text and phone with salesperson who was helpful but did not disclose bottom line costs. I asked him why the price he was giving m ! I communicated via text and phone with salesperson who was helpful but did not disclose bottom line costs. I asked him why the price he was giving me was higher than what was on carGurus and he said he would match the price. I drove almost 2 hours 3/9/2024 and I was told by the manager that CarGurus sets their own prices? I asked the salesperson before arriving for the cost and why the car was not on their website and he claims the car was. When we brought our 2 trade-ins, they were trying to give us the lowest price and then did not disclose or include in the price the Mercedes Certified cost and costs to fix the car; when I clearly asked for a bottom line cost before making the long drive there. Then the manager stated the car was 40k when the kelly blue book link text to me from the salesperson showed 34k. The manager when on to say that they are transparent in these extra charges via their website but how can that be when the car in question was not listed on their website. I felt humiliated, mislead, false communication and all they wanted was to get what they could without communicating. I cannot believe what I went through and I buy cars alot through my life and this was the worse experience ever. I see other reviews via other entities that I see now why they are this way. I called to speak with the owner and they kept wanted me to talk to the manager and I left message, no return call. This business is not right and I would honestly suggest reviewing all of the comments/reviews and take your time before traveling almost 2 hours to hear something totally unexpected. I have receipts and proof of everything I stated in case they have the nerve to respond anything back then the real truth. More
by Tate
Employees Worked With
Sales and Management
February 27, 2024
Great team they had my deal done within one hour I’m so happy I decided to go there and I’m so thankful for my new baby!!! happy I decided to go there and I’m so thankful for my new baby!!! More
by Jsavage49
February 19, 2024
I asked Exclusive Motorcars, by phone and text, to rescind a deal on a truck within 24 hours of signing the paperwork. I rescinded the deal due to an unexpected rise in insurance costs on the vehicle. rescind a deal on a truck within 24 hours of signing the paperwork. I rescinded the deal due to an unexpected rise in insurance costs on the vehicle. Exclusive did not return 5 phone calls over a week and a half period. On the sixth call I was informed that although I did not consummate the deal with a down-payment Exclusive still went ahead presented the paperwork to the finance company for payment. Exclusive received their payment which made me responsible for the $30,000 note on the vehicle. If you look on CarGurus you will see that 21% of their customers, come away very dissatisfied. That's almost 1 in 5. If you use this business, then go in with your head on a swivel because they will take advantage of you. More
by sonomike
January 29, 2024
Mr. Kenny The Carman has an outstanding service and helped us in the whole process to purchase our new car. We are very happy with the service provided. helped us in the whole process to purchase our new car. We are very happy with the service provided. More
by Fernando Rodríguez-Weisson
January 27, 2024
Visiting Exclusive Motors was extraordinary, thanks to Baba. From the moment I stepped in, I was greeted with a warmth and hospitality that made me feel right at home. Baba was not only exceptionally know Baba. From the moment I stepped in, I was greeted with a warmth and hospitality that made me feel right at home. Baba was not only exceptionally knowledgeable about his impressive collection of vehicles but also showed a genuine interest in understanding my needs and preferences. His insights and guidance were incredibly helpful, making the entire process smooth and enjoyable. I left feeling completely satisfied and would highly recommend Exclusive Motors for a top-notch service! More
by Dave
Employees Worked With
Baba Oluwalade
January 24, 2024
Kenny TheCarman very helpful went above and beyond his way to get me the answers I need anytime you need anything just ask for Kenny the Carman way to get me the answers I need anytime you need anything just ask for Kenny the Carman More
by davon3289
Employees Worked With
January 20, 2024
Excellent salesman very patient and informative David Williams 5 stars was awesome a great experience Williams 5 stars was awesome a great experience More
by drschols
Employees Worked With
January 20, 2024
Mr. Kenny is amazing. Made me feel comfortable and confident in my purchase. I'm so grateful! confident in my purchase. I'm so grateful! More
by BBALL
Employees Worked With
January 11, 2024
Kenny the car man is the real deal! Highly recommend! Thanks for putting me in my dream car! Thank you! Highly recommend! Thanks for putting me in my dream car! Thank you! More
by Klittle91
