Executive Auto Gallery

MOST OUTSTANDING CUSTOMER SERVICE I EVER EXPERIENCED These guys go above and beyond expectations like I have never seen even years after you bought the car. I bought a fantastic 2015 Audi A6 from them 4 These guys go above and beyond expectations like I have never seen even years after you bought the car. I bought a fantastic 2015 Audi A6 from them 4 years ago. The car was perfect and the price was great. A FedEx truck backed into the vehicle and my insurance company was giving me a hard time with the settlement. Bob and Joe dropped everything they were doing and immediately listened to my story. Bob was furious an insurance company was trying to take advantage of one of his customers and immediately made multiple phone calls to my insurance company and the company that evaluated my vehicle. Bob assured me they would settle with me with a number I would be happy with. Joe typed me a letter certifying the value of my vehicle. About an hour after I met with Bob and Joe I got a call from the insurance company and settled with them exactly how Bob said I would. THANK YOU BOB AND JOE!!!! Joe G More

I got a great deal! This place is great. Esp. if you are looking for a particular vehicle--I just got a 2018 Subaru Forester 6-speed stick, 6000 miles for a ridiculous p This place is great. Esp. if you are looking for a particular vehicle--I just got a 2018 Subaru Forester 6-speed stick, 6000 miles for a ridiculous price and it is awesome. Had one minor problem with the instrument panel and they fixed it immediately--very friendly. I will def go back to them for my next (or my kid's next) car. The negative reviews are really only from people who have a problem with their business model of refurbishing water/hail damaged vehicles. Those people should go to a dealership--this place is only for people who know exactly what they want. They are up front and honest about everything. More

Excellent Bought a 2017 Ram 2500 pickup with 1000 miles on it. Absolutely awesome truck. I have 10,000 miles on it now with no issues. I have been buying vehicl Bought a 2017 Ram 2500 pickup with 1000 miles on it. Absolutely awesome truck. I have 10,000 miles on it now with no issues. I have been buying vehicles from Executive for over 20 years. These guys are great to deal with. Every one in my family is driving a vehicle from Executive. I see a few negative feedbacks on here which are completely unjustified. If you buy a vehicle that is known for certain issues as many vehicles are then you can't expect that the one you buy from Executive will somehow magically not have the same issue as all the rest. Do your homework when buying any vehicle. The people at Executive are honest and as thorough as they can be. I would highly recommend them. More

solid relationship; 4 cars purchased since 2006 My experience has been completely positive. This is not a slick dealership with clever advertising and an aggressive sales force. None of the cliche My experience has been completely positive. This is not a slick dealership with clever advertising and an aggressive sales force. None of the cliche sales techniques that are so off-putting at other dealerships. These folks are throwbacks, low key, straightforward. The preponderance of their vehicles are flood damaged and completely restored. They are in every way, legally and ethically, completely up front about this. I was very cynical concerning this back in 2006 when I purchased my first car, a 2002 Lexus with 10,000 miles (a Hurricane Katrina car) and was excessively careful with the purchase. Last week I retired the car at 212,000 relatively trouble free miles, trading it in at Executive for a 2015 Cadillac, my 4th car purchase from Executive. From 2006 to present day they have been faithful and accountable, have gone overboard to tend to various issues, in the process saving me 100s of $$$ compared to Lexus of the Lehigh Valley which is a fine dealership in its own right. I typically deal with the owners (Bob and/or Joe), but have also interacted positively with Rock and Mike. I have recommended many customers to Executive and 20 (+/-) have purchased cars as well through the years and have been more than satisfied. I take exception to a statement from a previous reviewer that these reviews are 'fake'. I am a management consultant and business professor in Executive Education at Lehigh and I take my responsibility for honest and forthright reviews seriously. More

ML350 Bought a Mercedes ML350 for my wife and absolutely love it. Put over 15000 miles on it already. Great price and great customer service. Thanks guys. Bought a Mercedes ML350 for my wife and absolutely love it. Put over 15000 miles on it already. Great price and great customer service. Thanks guys. More

Terrible. I wish I could give them zero stars. I bought an Audi A6 from them 12 months ago. The BIG troubles started within 3 months. I called to complain and t I wish I could give them zero stars. I bought an Audi A6 from them 12 months ago. The BIG troubles started within 3 months. I called to complain and they did not want to deal with it, basically it was "already 3 months," that the only thing they could do would possibly trade it in for the 2 cars they had on the lot worth 3,000 less than I paid for the Audi both with hail damage. This was unacceptable. So with it's "salvaged title" no other dealer wanted to touch it as a trade. Within a year we replaced the timing belt, (an $1,900 job) water pump, coolant reservoir, valve cover gaskets, oil pan, exhaust pipe, brake light switch, oil pressure switch, new brakes/rotors and tires (which is acceptable) and now the transmission (which they assured me with its report that it was replaced the year before) It is now pouring transmission fluid. It has been a money bleeding nightmare. Rock told us this car was "solid" when purchased and gave us the assurance everything has been fixed and replaced by them and its a great deal. Honestly this site is stacked with fake reviews as I found out too late. Visit other sites that show you the real and honest reviews of this sham of a business. They cut their tie to us as soon as we drove off the lot. More

Business Ethics Mike and Rock (of Executive Auto Gallery) are two uncommon businessmen with old school ethics. Aside from making the purchase of my used 2012 Volvo p Mike and Rock (of Executive Auto Gallery) are two uncommon businessmen with old school ethics. Aside from making the purchase of my used 2012 Volvo pleasant and easy, they immediately stood up and accepted responsibility for some warranty work afterward. It was a pleasant surprise to receive such great customer service after the sale. Executive is a great source for special used cars. Although the company's facilities show obvious modern attention to ever changing technology, the company never lost its old school ethics. Thank you Executive. More

They are very friendly and the prices are unbeatable. They fixed something that broke on my vehicle and only charged me for the part, not labor. This is my third car I purchased from them and will contin They fixed something that broke on my vehicle and only charged me for the part, not labor. This is my third car I purchased from them and will continue to buy from them and would recommend them to anyone and have. More

I have been buying vehicles from Executive for over 15 years and they never let me down. Just bought a Ford Crew cab truck and I love it. I would highly recommend this dealership. years and they never let me down. Just bought a Ford Crew cab truck and I love it. I would highly recommend this dealership. More