Executive Honda

Quick and prompt but pricing is excessive I was in and out in the timeframe I was given. The costs for checkups at a dealership vs other technicians is a large gap, favoring the dealership out in the timeframe I was given. The costs for checkups at a dealership vs other technicians is a large gap, favoring the dealership More

The service was quick and professional. Good communication on timing and I liked updates over text message. Good communication on timing and I liked updates over text message. More

Excellent service and pleasant agents. Good dealership but don't tell me I need a certain amount of words in this survey. Good dealership but don't tell me I need a certain amount of words in this survey. More

Great Service and follow up with the work provided. 111 222 333 444 555 666. 111 222 333 444 555 666. More

I requested an oil change, tire rotation, and have my AC to be checked. All I got for an investigation of the AC unit was it wasn't putting out cold air. I already knew that by driving the car. I was told t to be checked. All I got for an investigation of the AC unit was it wasn't putting out cold air. I already knew that by driving the car. I was told they had to do a diagnostic check and it would cost $189 and I have to leave the car all day. If I was told that when I booked the appointment I could have made arrangements. Secondly I find it appalling that Honda is going to charge $189 for this check. You had the car for an oil change, tire rotation and multipoint check, so why charge $189 when these other services are being performed. I would be charged the same if this was the only service to be performed. What you are doing is a cost accounting charge per item. Poor customer service! As far as the AC situation I could have been told what the cost was to add refrigerant, replace the unit, of some other common problem. AC systems are very basic. Air in, air out, cooled through a heat exchange process by using a compressor. I have owned 4 Hondas and have them all serviced by other Honda dealerships, 3 other dealerships, one in CT one Florida and one in Georgia. This dealership is by far the worst customer service I have ever received. More

They do good work. I really like Chris, he's a good dude Chris is really good. I appreciate the whole team. They got my brakes done and turned around the same day I really like Chris, he's a good dude Chris is really good. I appreciate the whole team. They got my brakes done and turned around the same day More

Everyone is attentive when dropping off your vehicle and they send texts and videos to show you the progress of the work being done. I trust the staff and won't take my car to be serviced anywhere else. they send texts and videos to show you the progress of the work being done. I trust the staff and won't take my car to be serviced anywhere else. More

The amount of shop fees added to a simple oil change is ridiculous and robbery ridiculous and robbery More

Whenever I come in for service, Sean is super attentive. Gets the job done fast and is always listening. If I have any concerns he is an outstanding service man. Gets the job done fast and is always listening. If I have any concerns he is an outstanding service man. More

Very smooth process everyone was kind and made sure I was well taken care of. Great service! well taken care of. Great service! More