Genna Panaroni
Genna Panaroni at Executive Honda

Genna Panaroni

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
399 Reviews
4.9

399 Reviews

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399 Reviews of Genna Panaroni

September 30, 2026

Dealership Rating
Employee Rating

This dealership is out of our way but we’ve always had good luck with our purchases and the salespeople are friendly and helpful. More

by annepettine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Executive Honda responded

We’re glad the drive has been worthwhile and our service team could provide such approachable, supportive care for your Honda CR-V. Hearing that you’ve consistently had positive experiences means a lot to our service department.

September 25, 2026

Dealership Rating
Employee Rating

The people there are kind, and I believe they are honest. Dealership is clean and I like it. More

by Yana&Red
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Sep 25, 2026

Executive Honda responded

Hearing that you found our team kind and honest and our dealership welcoming and clean means a lot to us. Our service department values your trust and is here to help keep your Honda Pilot running its best.

September 24, 2026

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Employee Rating

Excellent service. Very timely. Courteous and professional staff. The video clips of mechanics assessment is very helpful. More

by ALMOD617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Executive Honda responded

Your note about the video clips from the mechanics’ assessment highlights our focus on transparency. We’re glad the service on your Honda Pilot was prompt and that our team treated you with courtesy and professionalism. Hearing that everything met your expectations and seeing your five-star rating means a lot to our service department.

September 14, 2026

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Employee Rating

The sales department was wonderful. Brandon did a great job. The preparation of the car fell a little short for me. The vehicle I purchased had over 38,000 miles. Front tires were worn More

by VJ1055
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso , Brandon Donneyre

Sep 24, 2026

Executive Honda responded

Thank you for your feedback and for recognizing Brandon's efforts. We're pleased to hear you had a positive sales experience, but we're sorry the vehicle's condition did not meet your expectations. We appreciate you bringing your concerns about the tires to our attention and will share your feedback with our team as we continue working to improve our customers' experience.

August 27, 2026

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Employee Rating

Genna is terrific! Always helpful and responsive to all my questions... The best of what 'customer service' should mean... More

by Cawelch826
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Aug 27, 2026

Executive Honda responded

Knowing Genna’s responsiveness and support embody excellent service on your Honda CR-V is rewarding for our service department.

August 26, 2026

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Employee Rating

Received great service and my car was ready at the desired time. Always friendly service from Jenna More

by joyce.collins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Aug 26, 2026

Executive Honda responded

Your comments about having your Honda CR-V ready right when you needed it reflect our commitment to efficiency. Knowing that Genna provided such friendly service means a lot to us.

August 21, 2026

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Employee Rating

excellent service at competitive pricing cost and time efficient for the customer and love the service video More

by chs6876054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Aug 22, 2026

Executive Honda responded

Knowing that our competitive pricing and efficient service met your needs and that you enjoyed the video update means a lot to our team. Thank you for trusting our service department with your Honda CR-V Hybrid.

August 21, 2026

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Employee Rating

My 1-hr rate for an oil change & lube was not excessive. Waiting room was comfortable and the "Quiet room" off of that made reading a book while waiting almost enjoyable. More

by JDChap39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin

Aug 21, 2026

Executive Honda responded

Knowing that our one-hour rate for your oil change and lube felt fair and that our quiet room made waiting almost enjoyable means a lot to our service team. Thank you for trusting our service department with your Honda CR-V’s maintenance.

July 23, 2026

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Employee Rating

Extremely friendly and quick. Clear about vehicle needs and cost up front. Clean and efficient atmosphere. More

by danamarieknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Executive Honda responded

It’s wonderful to hear our team provided a fast and friendly service experience. We’re glad the costs and vehicle needs were communicated clearly in a clean and efficient environment. Thank you for trusting us with your Honda.

July 10, 2026

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Employee Rating

Henna took care of my problem seamlessly. Scheduling and completion of work was expedited. Thanks More

by Us4becks
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Jul 10, 2026

Executive Honda responded

It’s great to hear that scheduling and service on your Honda CR-V were handled so smoothly and your issue was resolved seamlessly. Genna is glad to have played a part in the expedited process. Please let us know if there’s anything else we can assist with.

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