Executive Honda - Service Center

Consistently excellent service I bring all my honda’s to Executive. This visit was to look at car I had just purchased for my daughter. Safety inspection etc. I was very grateful fo I bring all my honda’s to Executive. This visit was to look at car I had just purchased for my daughter. Safety inspection etc. I was very grateful for the level of service and peace of mind I received. More

They are prompt and efficient in the service department. The service department is great...especially Genna. I had a 7:30am appointment....she got checked in right away....told me it would be 1-1.5 hours and The service department is great...especially Genna. I had a 7:30am appointment....she got checked in right away....told me it would be 1-1.5 hours and at exactly 1 hour, the car was ready. And that is the norm with this service department. More

Friendly, efficient service My vehicle signaled me that it was time for an oil change and scheduled maintenance. I drove in early on Tuesday with no appointment and was greeted My vehicle signaled me that it was time for an oil change and scheduled maintenance. I drove in early on Tuesday with no appointment and was greeted promptly by Gina who gave me a run-down of what they would do. Gina gave me a realistic time frame, and I opted to wait. She called during that wait time with some other items that needed attention, and I decided to go ahead with those things since I was already on the premises. More

Service Tyler has always provided excellent service. He explains the services and always makes himself available to answer any questions we might have. He i Tyler has always provided excellent service. He explains the services and always makes himself available to answer any questions we might have. He is patient and very knowledgeable of car and the services that are required. More

Service My visit was great. Car in and out within 2 hours including needing extra work done then scheduled. Everything explained in detail as far as what had My visit was great. Car in and out within 2 hours including needing extra work done then scheduled. Everything explained in detail as far as what had to be done More

Excellent customer service! I brought my car in on Friday, Sept. 13, and was planning on leaving it for the day. But, my plans changed and I got in touch with Gina to say I wante I brought my car in on Friday, Sept. 13, and was planning on leaving it for the day. But, my plans changed and I got in touch with Gina to say I wanted to see if I could get my car done earlier. She understood my situation and my car was done in the early afternoon, which helped me greatly! The overall experience was excellent! More

Always great service at executive honda Bought a car here earlier this year. Every time I come in for service Chris G and the rest of the service staff are great. Bought a car here earlier this year. Every time I come in for service Chris G and the rest of the service staff are great. More

A/C repair My 2016 civics AC started blowing warm air. They tested for leaks and found a problem. The part was out of original warranty. The service departmen My 2016 civics AC started blowing warm air. They tested for leaks and found a problem. The part was out of original warranty. The service department contacted Honda rep and to my delight the covered the parts and labor. Honda steps it up to the plate and delivers. Outstanding service from the dealership More

Unscheduled Tire Repair My front passenger tire kept losing air so I stopped in on Friday 9/13 at 11am to see what could be done. Jay Marin saw me enter the service area and My front passenger tire kept losing air so I stopped in on Friday 9/13 at 11am to see what could be done. Jay Marin saw me enter the service area and came right over to ask what was going on. He came out to see the tire and immediately saw that I had picked up a nail. He said it would be about 2 hours. I had an appointment at 1pm so I asked if I could come back later. He said it would probably be a longer wait then and was concerned for my safety. He took my car right in and I started making alternative plans for my appointment. However, he had my tire fixed and also took care of a recall item all in 80 minutes. I was thrilled! I had no problem making my 1pm appointment and I felt safer! Jay is amazing and an asset to Executive Honda. His customer service is unparalleled. I know he is always honest and has my best interests in mind when dealing with our cars. He is the person I hope is available when I need service. It makes me feel comfortable to know he truly recognizes me and cares about our family and cars. I'm so glad he is still with Executive Honda. More

Always have the most amazing service experience with Sean. Sean in the service department is always responsive and courteous and keeps me informed of the work to be done prior to having the job started along w Sean in the service department is always responsive and courteous and keeps me informed of the work to be done prior to having the job started along with the length of time that the work will be performed in. More