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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

Sort by
March 09, 2024

Helpful. Was on time with estimate. Great waiting area for kids Accommodating to my situation More

by MUSICTCHRJNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Mar 10, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 09, 2024

Courteous, efficient and professional. Excellent communication with service rep. Visit experience was at a level that ensures a return. More

by pilkas01
Recommend Dealer
Yes
Employees Worked With
Tyler
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Mar 10, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

March 08, 2024

Great experience. Very professional customer service I would definitely recommend this car dealership to people. More

by Ladym
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
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Mar 10, 2024 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

March 05, 2024

Jason explained the process in detail and gave frequent updates throughout the day! Also was open to pricing out tires at other locations without hesitation More

by STEPHANIE
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Mar 05, 2024 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience, Stephanie! We sincerely value your business and look forward to your next visit.

March 05, 2024

Gary was polite and knowledgeable. The dealer prices were fair. I will gladly continue to do business here. More

by DONALDJRUSSO
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Mar 05, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us, Donald. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 05, 2024

As with my previous service visits, I appreciate the fast, friendly service I received. Gary greeted me as soon as I drove in, accessed the service plan I had, updated me on the progress of my 25K servi More

by SMENDES56
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Mar 05, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

March 04, 2024

Gary was so helpful and informative! He answered all our questions and kept us up to date. We would gladly work with him again soon! More

by REBECCAVITKUS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Mar 04, 2024 -

Executive Jeep responded

Rebecca, Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

March 04, 2024

Very easy experience as I like. Did drop off at night, and my car was ready around 2pm. A Lyft was sent to pick me up and overall a very good experience. More

by WAJEEDAHWALI
Recommend Dealer
Yes
Employees Worked With
Kevin Delgado
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Mar 05, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 04, 2024

Im a customer since 2012 when i purchase my nissan here. I purchase my jeep in 2021, but my last visit for service horrible experince More

by Mono1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler.j leopizzo
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Mar 04, 2024 -

Executive Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 04, 2024

Great experience jason kept me informed the whole time. He even took the time to send me a video showing me the issue with my vehicle, and followed it up with a phone call. More

by TIMKAT66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Mar 04, 2024 -

Executive Jeep responded

Tim, Thank you! Jason and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

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