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Executive Jeep

North Haven, CT

4.6
1,608 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,350 service reviews

April 24, 2026

Very nice! They did everything perfect! Thank you so much! They were very informative. Told me everything they were going to do. The car rides great! they fix t More

by SUMMERHOME57
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Apr 24, 2026 -

Executive Jeep responded

We appreciate you letting us know how Alberto and our team handled your Nissan’s recall and kept you informed every step of the way. It’s wonderful to hear your Rogue is riding smoothly. Thank you for trusting us with your service needs!

April 24, 2026

As always a great job by all involved thank Jason. You always have quick efficient service. More

by terry
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Apr 24, 2026 -

Executive Jeep responded

It’s great to hear our team provided quick and efficient service for your Nissan Pathfinder. Thank you for recognizing Jason’s efforts and everyone involved. We look forward to serving you again.

April 21, 2026

Went in for oil change and multi point inspection They opened up the air filter to inspect it I needed a new air filter They wanted to charge me $50 for air filter and $25 labor. The air filter was alread More

by Royh174
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Apr 22, 2026 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 19, 2026

Very efficient dud nit take long at all Great service speedy assistance would definitely recommend to others More

by Ferrucci99
Recommend Dealer
Yes
Employees Worked With
Don't remember a women
Apr 20, 2026 -

Executive Jeep responded

Thank you for letting us know that your service was both fast and efficient. We’re happy your Nissan Murano received quick assistance and appreciate you recommending us to others.

April 16, 2026

easy friendly professional & kept me posted & Shannon excellent & Maria exceptional reliable service More

by LDEST10124
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 16, 2026 -

Executive Jeep responded

We’re delighted the service on your Nissan Rogue was straightforward, friendly, and kept you informed throughout. Shannon will be thrilled to hear your praise for her outstanding support. Thank you for placing your trust in our team, and we look forward to assisting you again.

April 13, 2026

Great communication about what is happening with my car and what is recommended. Shannon was very professional and let me know exactly what was going on with my vehicle. More

by NOELLE_I
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 13, 2026 -

Executive Jeep responded

We’re pleased Shannon provided clear updates on your Jeep Grand Cherokee service and recommendations. It’s great to know you felt informed every step of the way. Thank you for entrusting your vehicle to us.

April 05, 2026

I was treating like a valued customer! Give Shannon a raise as she was excellent! More

by ronald
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 06, 2026 -

Executive Jeep responded

We’re delighted Shannon made you feel valued during your Nissan Frontier service. Thank you for the kind feedback and we look forward to your next visit.

April 02, 2026

Shannon was courteous and friendly advise me that my recall update would take a little bit of time and that I could wait in the waiting area. The waiting area was clean and comfortable and after what I More

by k.vann
Recommend Dealer
Yes
Employees Worked With
Shannon McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon McCormack
Apr 02, 2026 -

Executive Jeep responded

Thank you for sharing your experience with Shannon during your Jeep recall service. We’re pleased she guided you through the update and ensured the waiting area was welcoming. We look forward to assisting with your next Jeep service.

April 02, 2026

Very kind, helpful great communication by Henri. Enjoyable experience Pleasant and got us the replacement for key that was considered a valet key that didn't work properly. Henri got it ordered and More

by FRANCINEOBRIEN
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gargano
Apr 02, 2026 -

Executive Jeep responded

It’s wonderful to hear our team handled ordering and syncing your new key for your Nissan with clear communication. We’re glad the process was smooth. Thank you for the 5-star rating.

March 30, 2026

Can't say enough of how Alberto treats my family he's great communicating with us on what ever is going on with our vehicles lets us know what's needed and what we show keep an eye out on .Really cares More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Executive Jeep responded

We’re thrilled to hear how Alberto keeps your family informed about your Jeep Grand Cherokee’s status. His attentive updates help you stay on top of maintenance, and we appreciate you acknowledging his care. Thank you for letting us assist you, and we look forward to your next visit.

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