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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews

1,246 Reviews of Executive Jeep - Service Center

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January 02, 2024

They listened to my concerns and understood what I was looking for. They were honest and took my financial situation into consideration. More

by A.DROBNAK99
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 02, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 02, 2024

Good, fixed the recall and got an inspection, great video inspection and they stayed late to fix extra recall More

by ATRISCHITTI
Recommend Dealer
Yes
Employees Worked With
Nichole
Jan 02, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 02, 2024

The overall experience was fine. Gary was very informative. However my mother we to pay for the services and the young lady at the desk was complaining about working alone and having More

by deja.riley819
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 02, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 02, 2024

The place is very clean and the employees are all friendly and attentive. Alberto Benot was informative and courteous. He helped me to prioritize the needs of my vehicle and worked with me to keep More

by Aschreck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Alberto and the team, and for taking the time to leave us this wonderful feedback!

January 02, 2024

Jason was very helpful in communicating what was in need of repair and the action that was taken to fix it. More

by kevin.bucknall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Executive Jeep responded

Thank you, Kevin, for the kind words for Jason and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 31, 2023

I have always had a great experience when I have needed to take my car in for service, be it for repairs or regular maintenance. Everyone is very professional and thorough. More

by Sage
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Jan 01, 2024 -

Executive Jeep responded

Sage, Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 31, 2023

Very attentive to details and getting to work done as fast as possible Very attentive to details and getting to work done as fast as possible More

by LILMARIE9
Recommend Dealer
Yes
Employees Worked With
Alberto was a service advisor, actual work I do not know his name
Jan 01, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 30, 2023

Always very attentive and is mindful of my time. Executive Jeep has been wonderful to work with More

by ERIKALBURNS
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Dec 30, 2023 -

Executive Jeep responded

Thank you so much, Erika, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 30, 2023

Professional, timely, friendly. Excellent customer service. Service staff was very helpful. Will gladly bring my vehicle for service here again. More

by FELIXLUI
Recommend Dealer
Yes
Dec 30, 2023 -

Executive Jeep responded

Felix, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 30, 2023

It was a very good experience Nichole was friendly helpful efficient I can't say enough good things about her I More

by MEALLING0509
Recommend Dealer
Yes
Employees Worked With
Nichole Steven's
Jan 01, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nichole and our team, and we look forward to working with you again.

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