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Executive Jeep - Service Center

North Haven, CT

4.7
1,253 Reviews
Call Service Center (203) 239-5371

1,253 Reviews of Executive Jeep - Service Center

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September 24, 2023

I was very happy with the service I received. They were very helpful and price was good More

by sallydawes27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 25, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sally, and it's great to hear about your excellent experience here at Executive Jeep.

September 23, 2023

Very thorough with the inspection and the advisor was very pleasant. The price was more than expected. More

by yonzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 24, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2023

Gary was great as always. Had me in and out in no time and always a pleasure to speak to. More

by toridauria
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 24, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary here at Executive Jeep.

September 23, 2023

Alberto was awesome, overall a fantastic experience that was thorough, swift and complete, highly recommend!!!! More

by TADZIMMERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

September 22, 2023

Service department has mechanics with no technical troubleshooting skills that helps customers. I had to emphasize a possible solution for something as small as a car key. Never again, and never re More

by AAANursing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Sep 27, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 22, 2023

Gary was very attentive and found the tire problem immediately. He knew exactly what the problem was and told me not safe to drive. More

by ELAINE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 24, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Elaine, and look forward to your next visit.

September 21, 2023

It was a great experience dealing with the jeep service. They fixed my car in the time they said they would and it runs great. More

by MICHAEL_RANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michael, for choosing Executive Jeep!

September 21, 2023

I wasn’t approached right away which was stranger…. I had to stop someone walking by, but then it was fine More

by DBRACEY1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Sep 24, 2023 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 20, 2023

Took care of the problem and updated me on everything and the quick response was great More

by pumboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

I had a chronic issue with the engine on a slightly used vehicle I purchased. While it took several visits to resolve. Jason in service was on top of it, professional and attentive providing a loaner and ke More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jason and the team here at Executive Jeep.

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