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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

Sort by
February 07, 2022

Pleasant employees and very clean. However, it seemed to take a considerable amount of time to complete a simple oil change. More

by mustangedan
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

February 05, 2022

The dealership is awesome… the sales and service departments are great. I’m so pleased with my 2022 Kia Sportage! Thanks to y’all More

by JMUCHERINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 06, 2022 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 05, 2022

The team at Executive Kia service department are fantastic! They are all so friendly, efficient and accommodating. Brian is awesome, he explains everything so I can understand it and is very know More

by Tinamwoloszyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 06, 2022 -

Executive Kia responded

Thank you, Tina, for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

February 05, 2022

I have had my car back 2x for steering issue and I still hear the noise. More

by JODI14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Roush
Report | Print
Feb 19, 2022 -

Executive Kia responded

We're sorry to hear about your experience, Jodi, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Carl Maratta Service Manager

February 05, 2022

I’ve had great service at this dealership. I’ve always been very happy with my service here. More

by Alisonpepe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 05, 2022 -

Executive Kia responded

Thank you for your very kind review, Alison. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

February 04, 2022

Very happy with the service everything was satisfactory. Very nice job! I like this dealership. More

by A.SPENCER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

February 03, 2022

Always good service especially when something goes wrong. I’ve had service done there years with many cars. More

by Newsguy5858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 03, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! Rick, Brian, and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

February 02, 2022

Everyone are so nice and friendly and willing to help or answer any questions that I have More

by Jmuir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Feb 02, 2022 -

Executive Kia responded

Thank you for taking the time to leave us a five-star rating. We are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

February 01, 2022

Brian in service is your guy to go to. Knowledgeable, friendly and he’s the guy you can trust with your service needs. Have all my service done at Executive KIA, and have had no issues at all. Keep up th More

by tonym52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 01, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and our team met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

February 01, 2022

No issues at all. They did what was asked of them. I will return in the future. More

by STACEY.SHANAHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Feb 01, 2022 -

Executive Kia responded

Thank you, Stacey. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

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