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Executive Kia - Service Center

Wallingford, CT

4.7
1,364 Reviews
Call Service Center (203) 949-7480

1,364 Reviews of Executive Kia - Service Center

Sort by
September 30, 2021

New to this dealership but so far the service has been very good. The service staff is attentive and friendly. More

by donnag53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

September 30, 2021

There reliable and very friendly I won’t change dealership I’ll always go there. More

by CHRISSYCARDONA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Chrissy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tucker Sampiere Service Manager

September 30, 2021

Good customer service. Everything was done in a timely manner and very friendly staff in the service department. More

by KITKAT146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

September 30, 2021

I was taken care of well . I will be returning for service again . Thank You Bob. More

by NANCYB01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

We're glad to hear it, Nancy! Thank you for the great review and for trusting Executive Kia with your business!

September 30, 2021

I bring my car into Kia of Wallingford because I am always greeted with a smile and they make me feel at home. The staff is friendly, honest and knowledgeable. If there are any issues they may find More

by Paul Roma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Coleman, Tucker Sampiere, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Paul, we are always thrilled to hear from a happy customer! Thank you for your confidence in our work and your kind words about our team. We look forward to welcoming you back to Executive Kia next time!

September 30, 2021

The staff is always very courteous and informative, and friendly! Fast service, and they always make sure you have everything you need. More

by CINDIE.CASCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the excellent feedback, Cindie, and for taking your business to Executive Kia! We really appreciate your support.

Sep 30, 2021 -

CINDIE.CASCIO responded

You guys are Truly the best!

September 30, 2021

Had to have a new engine put in my car, the service department was excellent! More

by LILLKATT2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

September 30, 2021

The Executive Kia customer service team is first rate. Professional and prompt service! Very Happy. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

September 30, 2021

Always finds something wrong with your car I purchase all 4 Tires from there and one was damaged the price was Ridiculous More

by REYNOLDSAMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 14, 2021 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tucker Sampiere Service Manager

September 30, 2021

Very helpful. Nice staff and my car was done in a prompt manner. They truly look out for their customers More

by makayla.dawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Makayla, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

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