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Executive Kia - Service Center

Wallingford, CT

4.7
1,376 Reviews
Call Service Center (203) 949-7480

1,376 Reviews of Executive Kia - Service Center

Sort by
October 01, 2021

From the minute I enter I find the Service Department is friendly as if I was invited into their "house". I usually wait since there is a large waiting area with a copy of the daily newspaper and television More

by sebakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Report | Print
Oct 03, 2021 -

Executive Kia responded

You're more than a guest, you're family at Executive Kia! We're happy to hear you received such a warm welcome and that you found our waiting area to be so comfortable. Many thanks for taking the time to share some positive feedback, and we hope we'll see you again for service down the road!

September 30, 2021

I just don't think if you have a scheduled app. it should take that long for an oil change. More

by DMWAY1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
September 30, 2021

New to this dealership but so far the service has been very good. The service staff is attentive and friendly. More

by donnag53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

September 30, 2021

There reliable and very friendly I won’t change dealership I’ll always go there. More

by CHRISSYCARDONA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you, Chrissy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tucker Sampiere Service Manager

September 30, 2021

Good customer service. Everything was done in a timely manner and very friendly staff in the service department. More

by KITKAT146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

September 30, 2021

I was taken care of well . I will be returning for service again . Thank You Bob. More

by NANCYB01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

We're glad to hear it, Nancy! Thank you for the great review and for trusting Executive Kia with your business!

September 30, 2021

I bring my car into Kia of Wallingford because I am always greeted with a smile and they make me feel at home. The staff is friendly, honest and knowledgeable. If there are any issues they may find More

by Paul Roma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Coleman, Tucker Sampiere, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Paul, we are always thrilled to hear from a happy customer! Thank you for your confidence in our work and your kind words about our team. We look forward to welcoming you back to Executive Kia next time!

September 30, 2021

The staff is always very courteous and informative, and friendly! Fast service, and they always make sure you have everything you need. More

by CINDIE.CASCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush, Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for the excellent feedback, Cindie, and for taking your business to Executive Kia! We really appreciate your support.

Sep 30, 2021 -

CINDIE.CASCIO responded

You guys are Truly the best!

September 30, 2021

Had to have a new engine put in my car, the service department was excellent! More

by LILLKATT2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

September 30, 2021

The Executive Kia customer service team is first rate. Professional and prompt service! Very Happy. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Snedeker
Report | Print
Sep 30, 2021 -

Executive Kia responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

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