Executive Kia - Service Center

always a great experience. I bought my car from Executive Kia in Wallingford CT a little over two years ago and refuse to go anywhere else for servicing, questions etc. The staf I bought my car from Executive Kia in Wallingford CT a little over two years ago and refuse to go anywhere else for servicing, questions etc. The staff is always extremely friendly and makes me feel as though I'm not just a customer. Todd is always my go to guy but anyone else I'm sure would be happy to help as well. It's not completely dreadful going to the car dealership for an oil change or problem since buying from Executive. More

Excellent We went in due to a recall issue and a couple of other issues. The service manager Rick took very good care of us. When we asked for an estimate of ho We went in due to a recall issue and a couple of other issues. The service manager Rick took very good care of us. When we asked for an estimate of how long it would be, it turned out to be exactly what he estimated. All issues resolved, communicated with us several times while we waited, a very pleasant experience! More

Spectacular Service with a Smile! I purchased my new Kia Optima in November 2013. The sales people and the service department are the best! I am impressed with the customer service I I purchased my new Kia Optima in November 2013. The sales people and the service department are the best! I am impressed with the customer service I have received from Day One. This dealership employs people who are friendly, helpful, and happy to answer all questions. I love my new car, and it is reassuring to know that its care is in the good hands of the service department at Executive Kia. Buy your next car here! More

Tire pressure monitor problem Bought a new 2014 Optima SX Turbo in January. I had the dealership mount aftermarket snow tires and wheels for me at the time of pickup. Almost imme Bought a new 2014 Optima SX Turbo in January. I had the dealership mount aftermarket snow tires and wheels for me at the time of pickup. Almost immediately all 4 tire pressure monitor sensors indicated a problem. The tire pressures were within the range and no other abnormal problems were noted. I brought the car to the dealership where the service department guys determined that the aftermarket tires and wheels were fine, but the sensors were for a 2013. The sensors for 1013 were different from the 2014. They replaced the sensors with OEM at no cost to me, even though it was not their problem and everything has been fine since. Nice work. More

Kia Service Dept We purchased our Kia Forte and also our Kia Optima from Mike Porreca he was a wonderful salesman highly recommend him very professional and the servic We purchased our Kia Forte and also our Kia Optima from Mike Porreca he was a wonderful salesman highly recommend him very professional and the service dept. is excellent . When I call Rick Parbhunath he is the Service Consultant and need a oil change whatever day and time I need to come in he is able to get me in right away I always wait for my vehicle and it's never a long wait he is super nice and courtesy I love the Dealership and I highly recommend them to everyone I know. More

Hello there I have given the service department this rating because they are the best to trust your safety with.I bought my car in 2004 and would never go anywhere else.They always inform me of things I rating because they are the best to trust your safety with.I bought my car in 2004 and would never go anywhere else.They always inform me of things I need to address with my vechile and how to have it done at a great price!! They are also the friendliest people to have to talk with about my vechile which sometimes is another language to me.I ask a lot of questions!! And may I add I consider them like family! I am a single mom and to know there are people I can trust with my safety. More

I have purchased 3 cars from executive, lagrely because of the way i am treated by their service departments. The Kia dealership is a cut above the rest. Todd was great when i baught my 2011 Optima and gav of the way i am treated by their service departments. The Kia dealership is a cut above the rest. Todd was great when i baught my 2011 Optima and gave me a fair price based on the competition. Every time i go in for service I am greeted with a smile, amd rick and jeremy make sure to recommend the things i need. I appreciate that they prepare me when i have large services coming up. I always know ahead of time what to expect price wise. Weather you purchased from Executive Kia or somewhere,get your service done there. A great team all around. As with any dealership, the prices are a bit higher than your local mechanic. There is something to be said,however, about paying a bit more for the knowledge and experience the dealership has with your car. All around, a great experience at not just the executive kia service department, but with the executive and liberty dealerships in general. I have dealt specifically with the Honda, Dodge, Nissan, and Kia dealerships and feel comfortable with any of them working on my car. More

I had a great experience today and my questions about the wear on my brakes and tires were answered. The actual to current wear was explained clearly. I still ok's the replacement of the cabin air filter wh wear on my brakes and tires were answered. The actual to current wear was explained clearly. I still ok's the replacement of the cabin air filter which to me is just a silly thing to do as manufacturers put it in a place the cost more in labor than actual part. On my other car, I do not even care to replace it. I did it on this one as it is newer car and will probably be the last time I do it. More

I always take my vehicle to get serviced at executive kia. The staff is always so friendly, personable, and knowledgeable. They always make you feel comfortable and that you are a priority. They always m kia. The staff is always so friendly, personable, and knowledgeable. They always make you feel comfortable and that you are a priority. They always make sure you understand everything and I never feel like they are trying to get more out of my pocket than necessary. I feel like they really care about the cars as well as the customers. Rick is awesome! More