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Executive Kia - Service Center

Wallingford, CT

4.7
1,353 Reviews

1,353 Reviews of Executive Kia - Service Center

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February 16, 2025

Everone I worked with was great. Harrison was easy to talk to and I was able to understand everything he explained to me about what service needed to be done. More

by taranbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

February 13, 2025

They were on time and 🙏 They let me know update on my vehicle before and after. More

by m8harr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

February 12, 2025

Dealership is close to my home, made my appt online, easy, they are all nice people. More

by joit1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barschow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

February 06, 2025

Great team,pays attention to details and points you in the right direction, performance and durability. More

by ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

February 04, 2025

Everything was great, thank you so much! The video link of the tires being checked was incredibly helpful. I was clearly ripped off by the car salesman but I appreciate your hard work! I eve More

by King_Cakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

February 04, 2025

Service people are very friendly and always smiling. ...they are always very polite and helpfull More

by BIRDMAN012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 31, 2025

Harrison greeted me warmly. Took info needed and said to go and sit. I was kept abreast with texts and pics. This is better than sitting for an hour and not know what they wer More

by Legofm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thank you for the kind words for Harrison and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 31, 2025

Me pareció muy bien porque fueron muy amables y me ayudaron con una persona que hablaba español More

by Stalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 31, 2025

The price for this particular service was way too high. It is much less elsewhere. More

by chas5223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thank you for your feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We sincerely value your business and hope to see you again here at Executive Kia! Carl Maratta Service Manager

January 29, 2025

Ric was very professional and explained every thing in detail and reassured about the issue in detail. More

by Umairnawaz2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Executive Kia responded

We are very happy to hear that Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

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