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Executive Kia - Service Center

Wallingford, CT

4.7
1,370 Reviews
Call Service Center (203) 949-7480

1,370 Reviews of Executive Kia - Service Center

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August 03, 2022

Executive Kia always provided great service. They are professional, courteous and personable. I have never been displeased. More

by Moro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
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Aug 04, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

August 03, 2022

Great experience in the service department. Always very helpful and courteous. Repair rates are very competitive and there are always coupons and/or discounts. More

by FAHARKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
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Aug 04, 2022 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

August 02, 2022

Always great and reliable service. Wouldn't trust anyone else to work on my car. More

by CAROLMARUT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown.
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Aug 03, 2022 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Carl Maratta Service Manager

August 02, 2022

I was greeted immediately, and was asked what I was there for and the associate went over everything that my car will need within the next 5000 miles. More

by JAMESSHORTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 03, 2022 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

August 02, 2022

Every time I bring my car in for service they have great customer service and communicate with what work will be done. More

by TMKINCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Report | Print
Aug 03, 2022 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

August 02, 2022

Professional, Courteous, Great People. This was my first visit and I will certainly be back for service in the future. More

by tonyv729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan Teague
Report | Print
Aug 03, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

August 02, 2022

Good job all employees very friendly , I love Kia Wallingford Coffee was good place clean More

by Jimmy Kapend Kabwit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : At entrance side door very friendly , Brian Roush, Jovan Teague
Report | Print
Aug 03, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

August 01, 2022

This dealership clearly communicated with me and provided the service and parts that they said they would. Very satisfied overall. More

by Droob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk worker whose name I don’t know was very clear and helpful., Brian Roush
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Aug 01, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 31, 2022

I’ve been coming here for several years after a dishonest experience at Crowley. My favorite rep has since passed away (rest his soul) however all the of the other staff I have been working with in his absen More

by JENNIFERVINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees! , Brian Roush, Jovan Teague
Report | Print
Aug 01, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

July 30, 2022

Brian and the service staff are very knowledgeable and professional. They are thorough in the honest analysis of what is needed to repair your automobile and perform the work efficiently. More

by LDAMERON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Brian Roush, Jovan Teague
Report | Print
Jul 31, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

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